JAWHAR JONES
Charleston,WV
Summary
Results-driven professional with strong analytical and time management skills. Proven success in improving client relationships and increasing repeat business through clear communication and detail-oriented service. Experienced in heavy lifting and committed to maintaining safety and operational efficiency.
Overview
7
7
years of professional experience
Work History
General Laborer
WV HOUSING AUTHORITY
CHARLESTON, WV
02.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Lead Technician
STANLEY STEEMER
Charleston, WV
03.2018 - 09.2020
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Built strong relationships with clients through professional demeanor, punctuality, and efficient completion of tasks.
- Streamlined workflow for better time management by prioritizing tasks based on client needs and appointment schedules.
- Contributed to a positive company reputation by always representing the organization professionally during interactions with clients or prospective customers.
- Assisted in training new employees on proper steam cleaning techniques, safety protocols, and customer interaction best practices.
- Kept accurate records of completed jobs, client information, and necessary follow-up actions for efficient business operations.
- Increased repeat business through exceptional communication skills and attention to detail during cleaning appointments.
Education
Bachelor of Science - Psychology
Winston-Salem State University
Winston-Salem, NC05-2004
Associate of Science - Psychology
Copiah-Lincoln Community College
Wesson, MS02-2022
High School Diploma -
Southeast Guilford High School
Greensboro, NC05-1997
Skills
- Critical analysis
- Effective time management
- Detail-oriented approach
- Organization
- Team collaboration
- Safety procedures
- Flooring installation
- Residential construction
- Site preparation
- Drywalling
- Task prioritization
- Basic carpentry
Timeline
General Laborer
WV HOUSING AUTHORITY
02.2022 - Current
Lead Technician
STANLEY STEEMER
03.2018 - 09.2020
Bachelor of Science - Psychology
Winston-Salem State University
Associate of Science - Psychology
Copiah-Lincoln Community College
High School Diploma -
Southeast Guilford High School