Jawnte Bowden
Durham,NC
Summary
Proven track record of enhancing customer satisfaction and loyalty, demonstrated at Cruizers where I managed operations and staff training. Skilled in work area sanitation and advanced communication, I excel in fast-paced environments, significantly reducing shipping errors by meticulous attention to detail. Achieved a high customer retention rate through personalized service and exceptional grooming skills. Proficient Barber versed in hairstyles, cutting techniques and shaving customers. Collaborative team player with strong communication and relationship building abilities. Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves.
Overview
10
10
years of professional experience
Work History
Barber
Self
01.2022 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
Store Manager
Cruizers
02.2016 - 03.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Picker Packer
Mutual Drug
10.2014 - 02.2016
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
Education
Barber
Beyond Measurement Barber Schoo;
Mebane04.2022
High School Diploma -
Northern High School
Durham06.2014
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Advanced communication skills
- Work area sanitation
Timeline
Barber
Self
01.2022 - Current
Store Manager
Cruizers
02.2016 - 03.2022
Picker Packer
Mutual Drug
10.2014 - 02.2016
Barber
Beyond Measurement Barber Schoo;
High School Diploma -
Northern High School