Summary
Overview
Work History
Education
Skills
Timeline
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Jawon Steptoe

College Station,TX

Summary

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Overview

17
17
years of professional experience

Work History

Teacher

Brenham Independent School District
Brenham, Tx
08.2023 - Current
  • Develop and distribute comprehensive educational materials, including notes, tests, and assignments, to facilitate effective learning
  • Supervise classroom activities to maintain a secure and conducive learning environment for all students
  • Provide individualized instruction and promote interactive learning through the planning and execution of educational activities and events.

Residential Director

American Campus Communities
Temple, Tx
05.2020 - 12.2023
  • Managed comprehensive operations, including maintenance oversight, lease administration, budget formulation, and financial reporting to maintain a well-functioning residential environment
  • Enhanced customer satisfaction by delivering exceptional service, fostering resident communication, and effectively managing renewals to boost both revenue and reputation
  • Conducted thorough evaluations of resident living conditions to ensure adherence to quality and safety standards, contributing to a safe and compliant community
  • Implemented cost-effective strategies for service contracts and expense management while performing rigorous audits to optimize financial performance.

Correctional Officer

Texas Department of Criminal Justice
Huntsville, Tx
06.2012 - 08.2019
  • Ensured the safe transport of detainees to various designated locations, maintaining security and order during movements
  • Conducted thorough cell searches to remove unauthorized items, contributing to facility safety and compliance with regulations
  • Resolved facility incidents by applying appropriate response measures and documented events, facilitating effective communication across the team.

Financial Aid Specialist

Greenwood and Hall
Bryan, Tx
08.2007 - 06.2012
  • Provided comprehensive guidance to students and parents on financial aid options, ensuring a clear understanding of program eligibility and application processes
  • Facilitated communication with prospective students regarding financial aid opportunities, contributing to informed decision-making
  • Addressed and resolved financial aid inquiries by investigating issues, presenting alternatives, and executing solutions, improving student satisfaction and problem resolution efficiency.

Education

Bachelor of Liberal Arts - Art

Texas Southern University
Houston, TX
05-2020

Skills

  • MS Office
  • CRM
  • Report Preparation
  • Complaint Resolution
  • Effective Communication
  • Time Management
  • Customer Relationship Management (CRM) Software Proficiency
  • Multitasking
  • Data Entry

Timeline

Teacher

Brenham Independent School District
08.2023 - Current

Residential Director

American Campus Communities
05.2020 - 12.2023

Correctional Officer

Texas Department of Criminal Justice
06.2012 - 08.2019

Financial Aid Specialist

Greenwood and Hall
08.2007 - 06.2012

Bachelor of Liberal Arts - Art

Texas Southern University

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Jawon Steptoe