Summary
Overview
Work History
Education
Skills
Timeline
Manager

Shelby Becker

Rochester,IN

Summary

Manager with a proven track record at McDonald's, excelling in customer service and team leadership. Successfully cross-trained staff, boosting team performance and adaptability in a fast-paced environment. Recognized for strong decision-making and multitasking abilities, fostering a positive workplace culture.

Overview

4
4
years of professional experience

Work History

Manager

Mcdonalds
06.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Crew Member

Mcdonalds
06.2021 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

High School Diploma -

Tippecanoe Valley Highschool
Akron, IN
06.2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Multitasking
  • Adaptability and flexibility
  • Positive attitude

Timeline

Manager

Mcdonalds
06.2024 - Current

Crew Member

Mcdonalds
06.2021 - 06.2024

High School Diploma -

Tippecanoe Valley Highschool

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Shelby Becker