Jax Homola

Shop Assistant

ADK Electric

08.2023 - 07.2024

Provided excellent customer service, promptly addressing inquiries and resolving issues.
Contributed to team success by supporting colleagues during peak periods or staff shortages.
Assisted customers in locating items, ensuring a positive shopping experience.
Organized shelves to remove slow moving items and add new merchandise.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Collaborated with team members to achieve overall store goals and objectives.
Greeted customers entering store and offered assistance with requirements.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Remained calm and composed in tense situations involving angry or upset customers.
Assisted in training new hires on store procedures, policies, and product knowledge.
Developed strong product knowledge to educate customers on features and benefits.
Reduced wait times by efficiently processing transactions at the cash register.
Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
Streamlined store operations with effective inventory management and restocking practices.
Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
Assisted in visual merchandising, creating attractive displays that boosted customer interest and sales.
Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.
Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
Provided exceptional customer service for increased customer satisfaction and repeat business.
Helped customers make informed decisions, providing detailed product information and advice.
Streamlined checkout process, reducing wait times and improving customer feedback ratings.
Increased sales, recommending products based on customer needs and preferences.
Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.
Enhanced store security by vigilantly monitoring for shoplifting activities, contributing to reduction in losses.
Coordinated with management team to identify and capitalize on sales opportunities during peak shopping periods.
Implemented customer loyalty program, encouraging repeat business and building loyal customer base.
Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
Compiled daily sales reports to track performance and identify trends, assisting in strategic planning.
Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
Facilitated smooth and efficient customer returns and exchanges, enhancing customer satisfaction and trust in brand.
Negotiated with suppliers for timely delivery of stock, ensuring continuous product availability.
Supported promotional events by setting up displays and distributing flyers, increasing customer engagement and sales.
Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
Educated customers on benefits of sustainable and ethically sourced products, aligning with company values and customer expectations.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Prioritized helping customers over completing other routine tasks in store.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Wrapped, boxed and weighed bakery department products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Performed cash, card, and check transactions to complete customer purchases.

Overview

Work History

Logger

Shop Assistant

Education

None -

Skills

Certification

Timeline

Logger

Shop Assistant

None -

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