Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jax Palmer

Williamsburg,VA

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

9
9
years of professional experience

Work History

Uber Partner

Uber Eats
Williamsburg, VA
12.2022 - 08.2024
  • Maintained valid driver's license at all times according to state regulations.
  • Followed company policies and procedures related to driver conduct on the road.
  • Communicated regularly with Uber support staff regarding any issues that arose during trips.
  • Filed accident reports as necessary if an incident occurred during a trip.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.
  • Maintained cleanliness of interior and exterior of vehicle.
  • Notified customers of delays to decrease calls to support.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Adapted to varying traffic conditions and rerouted to maintain timely service.
  • Utilized feedback from passengers to improve service and address any shortcomings.
  • Managed efficient routes using GPS technology to minimize delays and maximize customer satisfaction.
  • Resolved customer issues promptly and professionally, ensuring a positive experience.
  • Provided excellent customer service, including assistance with luggage and answering queries about the local area.

Head Busser

Captain Georges Seafood Resturaunt
Williamsburg, VA
09.2018 - 02.2022
  • Swept floors around tables after each shift.
  • Followed safety protocols at all times while handling hot plates or beverages.
  • Greeted patrons, answered questions about the menu and made recommendations.
  • Coordinated bussing activities with other staff members to maximize efficiency.
  • Maintained adequate supplies of condiments, silverware, and other items necessary for customer service.
  • Organized tables for efficient seating of customers.
  • Assisted waitstaff in food and beverage service.
  • Performed light cleaning duties such as wiping down counters, emptying trash cans.
  • Stocked ice bins with fresh cubes throughout shifts.
  • Provided assistance to guests as needed throughout their dining experience.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Greeted frequent visitors by name and explained new promotions.

Sales Associate

True Religion
Williamsburg, VA
06.2020 - 11.2020
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed promotional strategies to increase sales volume.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Collected payments and provided accurate change.
  • Assessed customer needs to provide assistance and information on product features.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
  • Placed special orders or called other stores to find desired items.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Sales Associate

Gh Bass & co.
Williamsburg, VA
01.2016 - 03.2017
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed promotional strategies to increase sales volume.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Adhered to company initiatives and achieved established goals.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Collected payments and provided accurate change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered store and merchandise questions and led customers to wanted items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Placed special orders or called other stores to find desired items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Associate of Applied Science - Psychology

Virginia Peninsula Community College
Hampton, VA
05-2025

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Problem solving
  • Data entry
  • Patient assessment
  • Active listening
  • Team collaboration
  • Situational awareness
  • Cleanliness
  • Adaptability and flexibility
  • Multitasking and organization
  • Critical thinking
  • Inventory control
  • Sales goals attainment
  • Verbal/written communication
  • Excellent people skills
  • Multi-tasking strength
  • Sales trends
  • Store opening and closing
  • Exceeds sales goals
  • Goal oriented
  • Sales expertise
  • Product recommendations
  • Relationship building
  • Meeting deadlines
  • Relationship selling
  • Customer engagement
  • Sales forecasting
  • Cash handling accuracy
  • Order processing

Personal Information

  • DOB: October 8, 1999
  • Age: 25
  • Address: 5216 Rockingham Dr. Williamsburg Va, 23188
  • Name: Jax Cortland Palmer
  • Phone Number: 757-603-1427
  • Email: Lebran@icloud.com

Timeline

Uber Partner

Uber Eats
12.2022 - 08.2024

Sales Associate

True Religion
06.2020 - 11.2020

Head Busser

Captain Georges Seafood Resturaunt
09.2018 - 02.2022

Sales Associate

Gh Bass & co.
01.2016 - 03.2017

Associate of Applied Science - Psychology

Virginia Peninsula Community College

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