Summary
Overview
Work History
Education
Skills
cooking/ sport
Languages
Timeline
Generic

Jaxine Reid-Nathan

Orlando,FL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Flight Attendant

Sprint Airline
04.2022 - Current
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Answered passenger questions and provided solutions to issues arising during flights.

Store Manager

SUBWAY®Restaurants
07.2020 - 09.2021
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.

Sales Associate

T-Mobile
12.2017 - 03.2018
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Substitute Teacher, K-12

Concourse Village Elementary School
12.2017 - 02.2018
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Supervised lunchroom and recess activities.

Education

Associate of Arts - Business Administration

Fordham University
The Bronx, NY
02.2012

High School Diploma -

Pares Secondary School
Antigua And Barbuda
06.2009

Skills

  • Emergency Response
  • Regulatory Compliance
  • Emergency Response Coordination
  • Flight safety
  • Customer Service
  • FAA Regulations
  • Passenger safety management
  • Strong Work Ethic

cooking/ sport

love to try new  recipe .

My family is a  Yankee fan

Languages

English
Full Professional

Timeline

Flight Attendant

Sprint Airline
04.2022 - Current

Store Manager

SUBWAY®Restaurants
07.2020 - 09.2021

Sales Associate

T-Mobile
12.2017 - 03.2018

Substitute Teacher, K-12

Concourse Village Elementary School
12.2017 - 02.2018

Associate of Arts - Business Administration

Fordham University

High School Diploma -

Pares Secondary School

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Jaxine Reid-Nathan