JAXON BURSON
SHREVEPORT
Summary
Punctual employee touting great merchandise display and mentoring skills, thanks to extensive sales and team leadership abilities. Personable, reliable, and constructive. Long-term experience in management procedures. Understands customers and their problems with a helpful attitude. I can also loosely understand most Spanish. Good eyes for where procedures can be improved, with a balance of employee happiness and workforce efficiency in mind. Relatively flexible schedule between days and nights.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
Shreveport
09.2024 - Current
- Trained new sales associates on product knowledge and sales techniques.
- Managed inventory levels by conducting regular stock checks and reporting discrepancies.
- Trained team members in effective customer service practices to improve satisfaction.
- Implemented promotional strategies to boost sales during peak seasons.
- Coordinated with management to ensure compliance with company policies and procedures.
- Executed daily operational tasks, ensuring the store was clean and organized for customers.
- Engaged with customers to provide personalized service and address their needs.
- Maintained a safe shopping environment by adhering to safety protocols and reporting hazards.
- Processed transactions accurately, ensuring smooth checkout experiences for customers.
- Maintained an organized stockroom for efficient inventory control.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Cross-trained on different positions to best support team during peak periods.
- Monitored stock levels, identified discrepancies, and reported them to management.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recognized security risks to properly handle situations.
Courtesy Clerk
Brookshire's
Shreveport
10.2022 - 05.2024
- Gathered and returned unpurchased or returned items to the appropriate shelf locations, as well as arranged displays to encourage sales.
- Gathered customer feedback and forwarded it to management for consideration.
- Kept track of safety and security issues, and reported them to management for resolution.
- Kept the checkout areas clean and orderly by performing general duties, such as mopping floors or emptying trash cans.
- Communicated with customers, management, and the sales team to better understand their needs, and make recommendations.
- Collected 50+ shopping carts from the parking lot per shift to keep the area clean and organized.
- Helped 30+ customers per hour by greeting them with a cheerful attitude, and taking groceries out to their vehicles.
- Helped customers move items to their vehicles by packaging or bagging purchases.
- Escorted customers to their desired merchandise throughout the store for the best customer service.
- Helped customers with large purchases by carrying their purchases to their vehicles.
- Assisted cashiers with grocery bagging using either plastic or paper bags.
- I took care of customer needs, such as price checks and retrieving merchandise from upper shelves or the stockroom.
- Provided friendly, knowledgeable responses to customer questions.
- Put unwanted items in the appropriate store locations, and arrange them in a pleasing manner.
Front End Clerk
Pizza Hut
Blanchard
07.2020 - 11.2020
- Handled customer complaints and answered questions about daily sales and deals.
- Assisted with inventory management by tracking stock levels and reporting discrepancies.
- Processed all sales transactions in a timely and accurate manner.
- Greeted customers and directed them to the products they requested.
- Maintained an up-to-date understanding of promotional ads and seasonal specials.
Education
High School Diploma -
Northwood High School
Shreveport, LA05-2021
Some College - Elementary School Teaching
Bossier Parish Community College
Bossier City, LASkills
- Communication
- Service
- Customer relations
- Promotional abilities
- Scanning products
- Managing payments
- Client-focused
- Multitasker
- Organization
- Time management
- Sales experience
- Regulatory compliance
- Excellent communication skills
- Sales understanding
- Cleaning procedures
- Active listening skills
- Employee management and relations
- Documentation skills
- Shelving of products
- First Aid/CPR
- Friendly demeanor
- Customer service oriented
- Heavy lifting
- Stocking
- Inventory management
- Team training
- Conflict resolution
- Sales presentations
Languages
Spanish
Limited
Affiliations
Tactician/Acting Leader for a Sword Fighting Group of 73 people
Timeline
Lead Sales Associate
Dollar General Market
09.2024 - Current
Courtesy Clerk
Brookshire's
10.2022 - 05.2024
Front End Clerk
Pizza Hut
07.2020 - 11.2020
High School Diploma -
Northwood High School
Some College - Elementary School Teaching
Bossier Parish Community College