Jaxon Foggin
Las Vegas,NV
Summary
Proactive Host, Busser, and Barista with comprehensive experience in managing high-pressure situations, enhancing customer satisfaction, and maintaining organized and clean dining environments. Skilled in guest relations, POS software, and safe food handling. Bringing strong team collaboration and effective communication to advance in the hospitality industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Pyramid Hotel Group
05.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Input orders accurately into POS terminal, split bills and accepted payments.
Host
Chili's Restaurant
05.2023 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Busser
Rib And Chop House
01.2022 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Barista
Tropical Smoothie
06.2021 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Blended up ingredients to make delicious smoothies for the guests.
- Washed dirty dishes when needed.
Education
High School Diploma -
Snow Canyon High School
Saint George, UT05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Exceptional communication
- Professional Appearance
- POS Software
- Server Support
- Telephone reception
- Guest Relations
- Reservations
- Foreign language skills
- Greeting guests
- Phone Etiquette
- Food safety understanding
- Food Running
- Table Bussing
- Safe Food Handling
- Payment Processing
Certification
- Food Handlers Permit: Utah 2024
- Drivers License: Utah
Languages
French
Elementary
Timeline
Host
Pyramid Hotel Group
05.2024 - 08.2024
Host
Chili's Restaurant
05.2023 - 01.2024
Busser
Rib And Chop House
01.2022 - 05.2023
Barista
Tropical Smoothie
06.2021 - 12.2021
High School Diploma -
Snow Canyon High School
- Food Handlers Permit: Utah 2024
- Drivers License: Utah
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