Shaylee Hensley
Fall Branch,TN
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Multi-Specialty Clinical Research
Johnson City, Tennessee
03.2026 - 04.2026
- Facilitated patient intake and recorded comprehensive medical histories.
- Coordinated appointment scheduling with healthcare providers to optimize patient flow.
- Managed electronic health records and ensured data integrity consistently.
- Prepared examination rooms and ensured necessary supplies were available.
- Conducted routine patient vitals and documented findings to support timely clinical decisions.
- Supported clinical research activities by collecting and processing samples accurately.
registered Medical Assistant
Friends in Need
Kingsport, Tennessee
08.2025 - 11.2025
- Recorded patient vital signs and medical histories for clinical research studies.
- Maintained accurate electronic health records and documentation, ensuring compliance with regulatory standards.
- Collected and processed laboratory specimens, adhering to standard procedures to support accurate diagnostic results.
- Ensured cleanliness and organization of examination rooms, promoting a safe and efficient environment for patient care.
- Maintained clinical records according to HIPAA regulations.
Personal Assistant
The Blake of Kingsport
Kingsport, Tennessee
01.2025 - 04.2025
- Coordinated daily schedules for staff and residents at a senior living community, ensuring optimal coverage and resident satisfaction.
- Organized and maintained accurate records and files for resident information and services, facilitating seamless access to essential data.
- Maintained confidential files related to personnel records or other sensitive information.
- Facilitated prompt responses to incoming calls and emails while effectively managing the executive's schedule.
Behavioral Health Technician
Creekside Behavioral Health- SBHC
Kingsport, Tennessee
01.2024 - 11.2024
- Monitored patient behavior during daily activities and therapeutic sessions to identify trends and inform treatment plans.
- Documented patient progress and reported observations to the healthcare team.
- Provided support in crisis situations, ensuring patient safety and well-being.
- Documented behavioral incidents to maintain accurate records for ongoing assessment and intervention.
Warehouse Production Manager
The Naked Bee
Fall Branch, Tennessee
02.2022 - 05.2023
- Managed daily production schedules to optimize workflow and meet delivery timelines.
- Oversaw inventory management to maintain optimal stock levels for production demands.
- Coordinated with teams to uphold quality standards throughout manufacturing processes.
- Conducted regular inspections of production equipment to ensure optimal performance.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
Education
Associate of Applied Science - Medical Assistant
Ross Medical Education Center
Johnson City, TN10-2025
Skills
- Patient care
- Patient assessment
- Vital signs monitoring
- Medical records management
- Electronic health systems
- Data integrity assurance
- Appointment scheduling
- Inventory management
- Team collaboration
Certification
BLS Certification
Timeline
Registered Medical Assistant
Multi-Specialty Clinical Research
03.2026 - 04.2026
registered Medical Assistant
Friends in Need
08.2025 - 11.2025
Personal Assistant
The Blake of Kingsport
01.2025 - 04.2025
Behavioral Health Technician
Creekside Behavioral Health- SBHC
01.2024 - 11.2024
Warehouse Production Manager
The Naked Bee
02.2022 - 05.2023
Associate of Applied Science - Medical Assistant
Ross Medical Education Center