Jaxon Hoebich
Tallahassee,FL
Summary
Proactive Sales Associate with extensive experience in retail and customer service, known for building strong customer relationships and maintaining organized, visually appealing sales floors. Skills in cash handling, inventory management, and team collaboration. Committed to driving sales and enhancing customer satisfaction in busy, dynamic environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Urban Outfitters
2023.11 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Major Sales Associate
Costco Wholesale
2021.09 - 2024.08
- Increased sales revenue by implementing effective sales strategies and building strong member relationships.
- Enhanced the in-store customer experience by maintaining a visually appealing and well-organized sales floor.
- Contributed to achieving store-wide sales goals by collaborating closely with fellow team members and leveraging individual strengths.
- Resolved customer issues promptly and professionally while ensuring high levels of satisfaction leading to increased purchases from satisfied members.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to optimize store performance, sharing best practices and supporting cross-functional initiatives.
- Assisted in training new sales associates on company policies, products offerings, and effective selling techniques.
Cashier /Game Room Attendant
District 850
2020.10 - 2021.07
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked work environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Ensured optimal functionality of arcade machines by performing timely repairs and coordinating with technicians when necessary.
Education
High School Diploma -
Florida State University Schools
Tallahassee, FL05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Listening Skills
Timeline
Sales Associate
Urban Outfitters
2023.11 - Current
Major Sales Associate
Costco Wholesale
2021.09 - 2024.08
Cashier /Game Room Attendant
District 850
2020.10 - 2021.07
High School Diploma -
Florida State University Schools
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