Jaxon Pinkston

Ahab Alhindi

02.2023 - 08.2024

Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Participated in ongoing training programs to enhance hospitality skills, subsequently improving performance levels.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with the POS system to place orders, manage payments, and handle complimentary items.
Cultivated warm relationships with regular customers.
Oversaw daily operations of the service team, delegated tasks, and trained new staff.
Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Proactively identified potential bottlenecks in operations and implemented solutions to ensure smooth functioning of the business.
Mentored new hires during their initial training period ensuring they gained essential skills required for success in their roles.

Summary