Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaxon Roberts

Green River,UT

Summary

I have been in this industry for 3 years, for over a year of that time I have been in a management role. Throughout my time I have learned soft skills including customer service skills, conflict resolution, problem solving and analyzing data.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Loves Travel Stop
04.2024 - Current
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.

Assistant Manager

Loves Travel Stop
04.2023 - 04.2024

Shift Leader

Loves Travel Stop
12.2022 - 04.2023
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Team Member

Loves Travel Stop
04.2021 - 12.2022
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations.


Education

No Degree - Science Education Secondary Physics

Western Governors University
Salt Lake City, UT
06.2029

High School Diploma -

North Sevier High School
Salina, UT
05.2023

Skills

  • Operations Management
  • Employee Performance Evaluations
  • Product and service knowledge
  • Employee Scheduling
  • Task Delegation
  • Sales Reporting
  • Policy Enforcement
  • Staff Management
  • Staff Supervision
  • Workload Management
  • Staff Training and Development

Timeline

Assistant Manager

Loves Travel Stop
04.2024 - Current

Assistant Manager

Loves Travel Stop
04.2023 - 04.2024

Shift Leader

Loves Travel Stop
12.2022 - 04.2023

Team Member

Loves Travel Stop
04.2021 - 12.2022

No Degree - Science Education Secondary Physics

Western Governors University

High School Diploma -

North Sevier High School

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Jaxon Roberts