Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaxson Kuhl

Aguanga,CA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Lowe's
06.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.

Convenience Store Clerk

Bread Box
01.2019 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.


October 2020 Promoted to Assistant Manager

  • Learned duties for various positions and provided backup at key times.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Monitored areas for security issues and safety hazards.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Created employee schedules to align coverage with forecasted demands.
  • Prepared weekly payroll and verified accuracy with cashiers to remain compliant with labor laws.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Placed orders with all vendors.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Associate of Science - Paramedic

Volunteer State Community College
Gallatin, TN

Skills

  • Interpersonal Skills
  • Data Entry

Timeline

Customer Service Associate

Lowe's
06.2022 - 03.2023

Convenience Store Clerk

Bread Box
01.2019 - 08.2021

Associate of Science - Paramedic

Volunteer State Community College
Jaxson Kuhl