Jaxson Townsend
Columbia,CT
Summary
I am a very outgoing person, who tries to make a connection with everyone I meet. I challenging myself by learning new skills and looking at things from an "out side the box" point of view. I am empathetic to the needs and feeling of those around me. Interpersonal communication and interaction is one of my greatest strengths, but I do enjoy putting my head down and getting a project done myself, when the situation calls for it.
Overview
5
5
years of professional experience
Work History
Tour Guide- Tour Team
University Of Missouri
03.2023 - Current
- Enhanced visitor experience by providing engaging and informative tours of campus.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Answered questions, pointed out important features and offered further details about relevant areas of campus to prospective students.
Food Service Worker
The Shack Breakfast & Lunch
08.2019 - 12.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Server/Expo Line
Barrio On Redbridge
05.2022 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Arts - Sociology
University of Missouri
Columbia, MO05.2025
High School Diploma -
Blue Valley North
Overland Park, KS05.2021
Skills
- Guest relations
- Social Perceptiveness
- Cultural Sensitivity
- Educational Tours
- Interpersonal communication
- Group Tours
- Visitor relations
- Problem-solving aptitude
Timeline
Tour Guide- Tour Team
University Of Missouri
03.2023 - Current
Server/Expo Line
Barrio On Redbridge
05.2022 - 08.2022
Food Service Worker
The Shack Breakfast & Lunch
08.2019 - 12.2022
Bachelor of Arts - Sociology
University of Missouri
High School Diploma -
Blue Valley North