Jaxxson McCormack
Texarkana,AR
Summary
Hardworking and adaptable professional with diverse experience in customer service, food service, and athletics. Background includes roles as a waiter, cashier, busboy, and dishwasher, demonstrating reliability and teamwork in fast-paced environments. Former arcade attendant and seasonal staff with the Arkansas Travelers baseball team, gaining strong communication and guest service skills. Currently serving as an Equipment Manager for the University of Central Arkansas football program, developing organizational, leadership, and problem-solving abilities in a Division I athletic setting. On track to graduate with a degree in Exercise Science and pursuing admission into Occupational Therapy school, bringing a passion for helping others and applying knowledge of health, fitness, and rehabilitation.
Overview
5
5
years of professional experience
Work History
Football Equipment Manager
University Of Central Arkansas Athletics
Conway, AR
01.2024 - Current
- Managed inventory of football equipment, ensuring availability and readiness for team needs.
- Enhanced team performance by ensuring well-maintained and properly fitted equipment for all players.
- Ensured compliance with league regulations regarding permitted equipment specifications during competitions.
- Improved player safety by conducting regular inspections of protective gear and addressing concerns promptly.
- Collaborated with medical personnel to ensure proper fitting of protective braces or supports for injured athletes.
- Trained new team members on proper use, care, and handling procedures for football gear to prevent damage or loss.
- Maximized storage efficiency by implementing an organized system for categorizing and storing various types of gear.
- Increased player satisfaction by providing prompt resolution to individual requests for specialized gear adjustments or replacements.
- Partnered across departments to run smooth, professional events and activities.
- Set up and Take down practice daily.
- Snap, throw, catch, spot balls, and ensure the offense runs smoothly, addressing any needs necessary.
- Take care of all player laundry (washing, drying, passing out, scrubbing, etc.)
- Load and unload trucks for football travel.
- Set up fields for gameday.
- Work with all types of helmets as well as fix them and make any repairs necessary.
- Heat press all clothes for every sport on campus, as well as deliver them across campus.
Restaurant Waiter-Busboy-Cook-Dishwasher-Cashier
Poblanos Mexican Restaurant
Ashdown, AR
08.2020 - 08.2025
- Provided prompt and friendly service to enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining area.
- Learned menu items thoroughly to accurately describe dishes to guests.
- Supported team by delivering food and beverages efficiently to tables.
- Adapted quickly to changing demands during peak service hours.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Engaged with customers to address inquiries and resolve issues effectively.
- Employed cash handling procedures for accurate billing and transactions.
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Managed multiple tables efficiently, prioritizing tasks to maintain a smooth dining experience.
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
Picnic Crew
Arkansas Travelers Baseball Club
Little Rock, AR
05.2024 - 06.2024
- Provided exceptional customer service to enhance fan experience during games.
- Monitored inventory levels, ensuring timely restocking of supplies for seamless service.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Collaborated with team members to maintain cleanliness and organization of concession areas.
- Assisted in preparation and delivery of food and beverages to guests promptly.
Attendant
Starlite Golf Co
Texarkana, TX
07.2022 - 08.2023
- Maintained cleanliness and safety standards across gaming areas to enhance customer experience.
- Assisted customers with game operation, ensuring clear understanding of rules and procedures.
- Monitored and replenished game supplies to maintain consistent playability and minimize downtime.
- Implemented strategies for improving customer engagement through interactive promotions and events.
- Collaborated with management to optimize layout and flow of arcade space for improved efficiency.
- Resolved customer complaints effectively, enhancing overall satisfaction and fostering repeat patronage.
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
Education
Bachelor of Science - Exercise Science
University of Central Arkansas
Conway, AR05-2026
High School Diploma -
Ashdown High School
Ashdown, AR05-2022
Skills
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Written and verbal communication
- Therapeutic techniques
- Effective communication
- Clinical training
Timeline
Picnic Crew
Arkansas Travelers Baseball Club
05.2024 - 06.2024
Football Equipment Manager
University Of Central Arkansas Athletics
01.2024 - Current
Attendant
Starlite Golf Co
07.2022 - 08.2023
Restaurant Waiter-Busboy-Cook-Dishwasher-Cashier
Poblanos Mexican Restaurant
08.2020 - 08.2025
Bachelor of Science - Exercise Science
University of Central Arkansas
High School Diploma -
Ashdown High School