Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Timeline
Generic

JAY ALEXANDER BROWN

Huntsville,AL

Summary

Results-driven professional with expertise in finance, customer relations, sales, and digital media. Skilled in accounting, branding, content creation, and public relations, with a strong ability to analyze financial data and enhance customer experience. Adept at leveraging technology to streamline business operations and drive engagement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Accounting Clerk

RML Automotive
03.2024 - Current
  • Provide accounting and clerical support to the finance department, ensuring accuracy and compliance with company policies
  • Process bank deposits, general ledger postings, and financial statements with a 98% accuracy rate
  • Reconcile accounts promptly, reducing discrepancies by 30%
  • Maintain financial records, improving documentation efficiency by implementing a digital filing system
  • Assist company personnel with accounting inquiries, contributing to cross-departmental collaboration

Finance Producer & Customer Experience Liaison

Landers McLarty DCJR/Subaru (RML)
10.2023 - Current
  • Process and submit accurate paperwork for titles and funding, reducing approval time by 20%
  • Maintain F&I income at optimal levels through strategic upselling and compliance adherence
  • Educate customers on financing options, increasing customer satisfaction scores by 15%
  • Create and manage marketing campaigns, boosting customer engagement by 25%
  • Set and track personal sales goals, consistently exceeding monthly targets

Team Leader (Freelance/Volunteer)

HeadCount
01.2022 - Current
  • Led voter registration initiatives, successfully registering thousands of voters at concerts and community events
  • Coordinated with venues and promoters to maximize outreach efforts
  • Trained and managed volunteer teams, improving registration efficiency by 40%
  • Identified voter registration gaps, ensuring increased accessibility in underserved communities

Sales Associate

SHADES
08.2022 - 12.2023
  • Delivered excellent customer service, consistently exceeding monthly sales quotas
  • Advised customers on product selection, contributing to a 30% increase in upsell revenue
  • Processed transactions efficiently and resolved customer concerns, reducing return rates by 20%
  • Promoted special offers and loyalty programs, increasing membership sign-ups by 35%

Sales Representative

AT&T
01.2023 - 10.2023
  • Identified prospective customers and closed high-value sales, achieving a top 10% ranking in regional performance
  • Maintained strong client relationships, leading to a 25% increase in customer retention
  • Conducted product demonstrations and educated customers on service benefits

Sales Associate

ZARA
01.2022 - 08.2022
  • Delivered excellent customer service, consistently exceeding monthly sales quotas
  • Advised customers on product selection, contributing to a 30% increase in upsell revenue
  • Processed transactions efficiently and resolved customer concerns, reducing return rates by 20%
  • Promoted special offers and loyalty programs, increasing membership sign-ups by 35%

Media Content Creator

The University of Alabama/WVUA
08.2019 - 12.2021
  • Produced and edited multimedia content for social media, increasing engagement rates by 50%
  • Worked with UA TV broadcast teams on live productions and news segments
  • Directed and created digital content for various marketing campaigns
  • Designed promotional materials using Adobe Creative Suite

Education

Bachelor of Arts - Communications & CIS, Services Marketing, Digital Media Marketing, Journalism, Public Relations, Film

The University of Alabama
Tuscaloosa, AL
12.2021

Skills

  • Accounts reconciliation
  • Budgeting
  • Financial analysis
  • Data entry
  • Client relationship management
  • Negotiations
  • Upselling
  • Digital media marketing
  • Social media strategy
  • Campaign management
  • Photography
  • Videography
  • Video editing
  • Graphic design
  • Adobe Creative Suite
  • Microsoft Office Suite
  • Business Intelligence tools
  • Communication
  • Leadership
  • Collaboration
  • Problem-solving

Certification

  • Google Digital Marketing Certification
  • Financial Analyst Training Program
  • Advanced Excel for Business Analytics

Additional Information

Available for relocation and remote opportunities.

Timeline

Accounting Clerk

RML Automotive
03.2024 - Current

Finance Producer & Customer Experience Liaison

Landers McLarty DCJR/Subaru (RML)
10.2023 - Current

Sales Representative

AT&T
01.2023 - 10.2023

Sales Associate

SHADES
08.2022 - 12.2023

Team Leader (Freelance/Volunteer)

HeadCount
01.2022 - Current

Sales Associate

ZARA
01.2022 - 08.2022

Media Content Creator

The University of Alabama/WVUA
08.2019 - 12.2021

Bachelor of Arts - Communications & CIS, Services Marketing, Digital Media Marketing, Journalism, Public Relations, Film

The University of Alabama

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JAY ALEXANDER BROWN