Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
14
14
years of professional experience
Work History
CEO
Legacy Martial Arts - Everett
Everett, WA
01.2013 - Current
Developed and implemented strategic business plans to increase company profitability.
Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
Managed executive team members to ensure successful execution of projects in a timely manner.
Maintained open communication channels between departments to maximize efficiency and productivity.
Directed long-term research initiatives to identify new markets for growth opportunities.
Assessed financial performance of the organization on a regular basis and identified areas for improvement.
Recruited, trained, mentored, and managed employees at all levels within the organization.
Established policies and procedures that promoted an ethical work environment.
Analyzed market trends and customer data to inform decision-making processes.
Cultivated relationships with external organizations to build partnerships that benefited both parties.
Reviewed current systems and processes regularly for potential improvements or upgrades.
Represented the organization at conferences, events, networking activities., as needed.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Fostered collaboration and development of new practices by business leaders.
Drove revenue by cultivating successful client relations.
Warranty Adminstrator
Genie Industries
Redmond, WA
01.2011 - 01.2013
Reviewed and processed warranty claims to ensure accuracy of all information.
Analyzed customer feedback to identify potential issues with product quality.
Managed the return of defective products from customers, ensuring timely replacement or repair.
Developed and maintained relationships with vendors, suppliers, and other third-party providers related to warranty services.
Coordinated with internal departments such as sales, engineering, finance., to ensure accurate handling of all warranty claims.
Collaborated with team members on special projects as needed.
Processed warranty paperwork for accurate documentation, reporting and filing.
Stayed up to date on factory announcements and recalls.
Education
High School Diploma -
Snohomish High School
Snohomish, WA
06-2002
Skills
Succession Planning
Talent Development
Financial Acumen
Crisis Management
Operational Excellence
Mergers and Acquisitions
Affiliations
I have been in Taekwondo for over 30 years.
I am working to earn my 5th Degree Black Belt.
I have trained thousands of students in helping them achieve goals through the martial arts program.
Accomplishments
I have earned the rank of Eagle Scout through Troop 36 out of Snohomish, Washington in 2002
I have earned my 4th Degree Black Belt in Taekwondo in 2012
I have been the CEO of our school for over 13 years.
Timeline
CEO
Legacy Martial Arts - Everett
01.2013 - Current
Warranty Adminstrator
Genie Industries
01.2011 - 01.2013
High School Diploma -
Snohomish High School
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