Summary

Overview

Work History

Education

Skills

Timeline

Jay Bazid

Chantilly,VA

Summary

Highly driven General Manager with a proven track record of implementing strategic approaches to drive profitability and sales. Recognized for excellence in operations and customer care. Extremely skilled at motivating, training, and developing team members to thrive in highly competitive environments.

Overview

6

6

years of professional experience

Work History

General Manager

Flagship Carwash

Leesburg, VA

08.2018 - Current

Motivate and engage employees to surpass company sales goals, while fostering teamwork and adherence to company SOPs for increased efficiency and accuracy.
Conduct regular meetings with team leaders to discuss training needs and objectives.
Directly involved in daily operations and providing support to 50+ staff, while maintaining a visible and active presence on the floor.
Develop and execute sales strategies to drive revenue growth and achieve business objectives.
Monitor and analyze Key Performance Indicators, ensuring MTD metrics are met or exceeded.
Ensure a high level of customer satisfaction by actively building relations, maintaining quality standards and addressing customer concerns promptly.
Promote a culture of safety and ensure compliance with all relevant regulations and company policies.
Proactively tackling safety issues and implementing preventative measures to minimize the occurrence of accidents and incidents.

Education

Some College (No Degree) - Business Management

Nova Community College

Annandale, VA

Skills

Excellent Communication
Leadership
Organization
Strategic Planning

Coaching and Mentoring
Customer Relations
Technically proficient with (Microsoft office, Micrologic)
New Hire Training

Timeline

General Manager

Flagship Carwash

08.2018 - Current

Some College (No Degree) - Business Management

Nova Community College