Jay Bennett
Clinton Township,MI
Summary
Proactive and hard-working Bowling Mechanic and Assistant Manager with extensive experience in preventative maintenance, customer service, and cash handling and budgeting management. Skilled in diagnosing and repairing equipment, and managing staff. Strong communication, organizational abilities, and a hospitality-oriented approach help drive exceptional service and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bowling Mechanic
Detroit Athletic Club
10.2021 - Current
- Perform year-round preventative maintenance to the pinsetters
- Diagnose any issues with the pinsetters and repair them in a timely manner
- Manage the bowling leagues and oil and maintain the lanes
- Assist customers with lane set-up, shoe rental, and equipment selection for optimal performance
- Foster positive relationships with the members through attentive service delivery that caters to their needs
- Resolve member complaints professionally and effectively to maintain high satisfaction
Assistant Manager/ Bowling Mechanic
Imperial Lanes
05.2013 - 02.2023
- Maintained a clean, safe, and organized environment to enhance the customer experience
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies
- Oversaw the front of house and bar/lounge area, managed staff and their shift schedules
- Performed year-round preventative maintenance on the pinsetters
- Diagnosed and repaired the pinsetters in a timely manner as well as oiled and maintained the lanes
Mortgage Loan Originator
Quicken Loans
01.2020 - 06.2020
- Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs
- Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved
- Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients
Post-Press Mailer
Detroit Free Press/Detroit News
10.2011 - 08.2015
- Operated the printing press and assured everything ran smoothly
- Loaded the circular advertisements into the machine which cycled them through into the paper
- Conducted quality assurance checks on the finished product before they were sent out for delivery
Production/Promotion Assistant
Cumulus Media Inc
06.2007 - 10.2011
- Scheduled on-air guests and personal appearances for the Rob and Louise morning show
- Performed the set-up and tear down of all promotional events including concerts, festivals, and meet and greets, as well as distributed marketing materials and press releases for any upcoming events
Education
Broadcasting Diploma - Broadcasting
Specs Howard School of Broadcasting
Southfield, MI08.2018
No Degree - General Studies
Macomb Community College
Clinton Township, MIHigh School Diploma -
Chippewa Valley High School
Clinton Township, MI06.2010
Skills
- Troubleshooting skills
- Maintenance and repairs
- Strong, verbal communication
- Hospitality-oriented
- Well organized
Certification
- OSHA 10 Certification
- Brunswick Certified Pinsetter Course
References
Jennifer Heyman: (586) 634-7460
General Manager- Imperial Lanes
Charlie Rinderknecht: (313) 308-5130
Post-Press Manager- The Detroit News
Jeffrey Schmidt: (920) 203-4066
Market Manager- Cumulus Media
Timeline
Bowling Mechanic
Detroit Athletic Club
10.2021 - Current
Mortgage Loan Originator
Quicken Loans
01.2020 - 06.2020
Assistant Manager/ Bowling Mechanic
Imperial Lanes
05.2013 - 02.2023
Post-Press Mailer
Detroit Free Press/Detroit News
10.2011 - 08.2015
Production/Promotion Assistant
Cumulus Media Inc
06.2007 - 10.2011
Broadcasting Diploma - Broadcasting
Specs Howard School of Broadcasting
No Degree - General Studies
Macomb Community College
High School Diploma -
Chippewa Valley High School