Summary
Overview
Work History
Education
Skills
Websites
Core Competencies
Timeline
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JAYSON BOYER

Seattle,WA

Summary

Goal-driven Principal Engineer with over 20 years of experience in architecting large-scale, distributed systems and driving innovation within web and mobile ecosystems. Renowned for a unique blend of skills as an Inclusive Collaborator, Human-Centered Leader, Scientific and Systems Thinker, and User Experience Innovator, consistently delivering scalable platforms that enhance user satisfaction. Recent achievements include the development of agentic AI workflows that significantly improved buyer research experiences, complemented by deep expertise in GraphQL, experimentation frameworks, performance optimization, accessibility, and CI/CD automation. Committed to leveraging technology to create impactful solutions that resonate with users and elevate organizational success.

Overview

27
27
years of professional experience

Work History

Principal Engineer

HG Insights (formerly TrustRadius)
08.2023 - Current

TrustRadius is a leading B2B software reviews and buyer research platform. HG Insights analyzes global B2B technology installations and spend, providing AI-driven intelligence and GTM (Go-To-Market) insights that enable clients to prioritize prospects and maximize revenue

  • Led the web performance strategy that eliminated all “Poor” mobile Core Web Vitals scores (50% → 0%) and raised “Good” scores from 0% to 20%, strengthening SEO rankings and delivering a faster, more responsive buyer experience.
  • Co-led the AI strategy and implementation, developing an MCP server, applied AI tools for product discovery, and an agentic AI workflow that summarized verified user reviews and insights for next-gen buyer research.
  • Expanded experimentation program to include SEO split testing, measuring organic traffic impacts.
  • Pioneered a federated GraphQL strategy across domains, applying domain-driven design principles to enable AI agent access and cross-platform integration.
  • Facilitated monthly architecture forums ("lean coffee"), aligning technical vision and best practices.

Principal Architect

b.well Connected Health
01.2021 - 09.2023

B.well Connected Health is a digital health company offering consumer-facing apps and embeddable architectures.

  • Co-architected an embeddable architecture that enabled b.well to embed its products into 3rd-party web applications as well as iOS and Android mobile apps, and also integrated these embeddable products as micro-frontends using Feature Hub to create standalone applications. This expanded distribution and integration with partner platforms, allowing b.well to form strategic partnerships with larger companies with established platforms, driving broader market reach and user adoption.
  • Directed GraphQL strategy and domain-driven design for configuration services.
  • Led accessibility initiatives across all platforms and clients, embedding WCAG compliance.
  • Spearheaded unit test automation and CI/CD improvements, enabling trunk-based development.
  • Co-led UI component library and Inner-source program for scalable design system governance.
  • Led user engagement experimentation program to optimize adoption and outcomes.

Senior Software Engineer

Expedia
03.2010 - 04.2020

Expedia Group is one of the world’s largest online travel marketplaces.

  • Re-architected Hotel Search frontend, reducing render time from 14.5s to 3s.
  • Initial contributor to Lean Startup “test-and-learn” pilot program, increasing bookings by 3% and revenue by 20–30%, generating incremental cash flow that fueled acquisitions of other online travel companies and institutionalized continuous experimentation practices.
  • Taught structured web development to interns and junior engineers.
  • Contributed to redesign of Expedia frontend into a PWA using React, MobX, and TypeScript.
  • Advocated WCAG accessibility and OWASP security practices.

Software Engineer

The Cobalt Group
12.1998 - 08.2003

The Cobalt Group was a provider of e-business and digital-marketing software for the automotive industry.

  • Built dealer-facing web apps that expanded the digital presence of major automakers and dealerships.
  • Contributed to high-traffic platforms supporting advertising, lead generation, and CRM tools.

Education

Bachelor of Science - Biology

University of Nebraska At Omaha
Omaha, NE

Skills

  • Languages: JavaScript/TypeScript, Java, Python, Perl, GraphQL, SQL
  • Frameworks: React, React Native, Spring MVC, Nodejs, NextJS, NestJS
  • Testing: Selenium, Jest, Mocha, JUnit, Cucumber, Cypress, Playwright
  • Tools: Git, Docker, Kubernetes, GitHub CI/CD pipelines
  • Experience with major cloud services

Core Competencies

  • Inclusive Collaboration & Cross-Functional Leadership
  • Human-Centered Design & Accessibility (WCAG)
  • Experimentation Frameworks & Lean Startup (Build–Measure–Learn)
  • GraphQL Architecture (Federated & Distributed Systems)
  • Performance Optimization & CI/CD Automation
  • Mobile & Web Platforms (React, React Native, iOS, Android)
  • Large-Scale Consumer Platforms & Marketplace Systems
  • Applied AI & Agentic Workflows for Buyer Insights
  • Microservices & Service-Oriented Architecture (SOA) Design
  • Domain-Driven Design (DDD)
  • Technical Mentorship, Innersource Programs & Developer Education

Timeline

Principal Engineer

HG Insights (formerly TrustRadius)
08.2023 - Current

Principal Architect

b.well Connected Health
01.2021 - 09.2023

Senior Software Engineer

Expedia
03.2010 - 04.2020

Software Engineer

The Cobalt Group
12.1998 - 08.2003

Bachelor of Science - Biology

University of Nebraska At Omaha
JAYSON BOYER