Jay Brendtke
Belleville,MI
Summary
Dynamic leader with proven expertise in sales negotiation and personnel management. At All Things Motor Sales, significantly enhanced customer satisfaction and established a loyal base through innovative marketing and personalized service. Excelled as Program Coordinator at Eisenhower Center, improving program efficiency and staff performance. Known for exceptional relationship management and a strong work ethic.
Overview
18
18
years of professional experience
Work History
Owner/operator
All Things Motor Sales
01.2022 - Current
- Oversee end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consult with customers to assess needs and propose optimal solutions.
- Manage financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Oversee business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Program Coordinator
Eisenhower Center
02.2007 - 07.2022
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Improved staff efficiency by introducing new project management tools and training.
Education
Bachelor of Arts -
Faithway Baptist College
Ann Arbor, MI05-1995
Bachelor of Arts - Bible, Math, And Speech
Faithway Baptist College
Ann Arbor, MI05-1995
Skills
- Sales negotiation
- Personnel Management
- Negotiation
- Relationship Management
- Budget Development
- Performance Analysis
- Marketing expertise
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Mechanical Knowledge
- Vehicle inspections
- Effective leader
- Teamwork and Collaboration
Timeline
Owner/operator
All Things Motor Sales
01.2022 - Current
Program Coordinator
Eisenhower Center
02.2007 - 07.2022
Bachelor of Arts -
Faithway Baptist College
Bachelor of Arts - Bible, Math, And Speech
Faithway Baptist College
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