Jason C Brown
SR. Digital Product Owner
Southaven,MS
Summary
Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication, and planning abilities. Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of eComm. Proven team leader and problem-solver were competent in navigating complex situations. Manages assignments, schedules, and projects with an organized and detail-oriented mindset. Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications, and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with an in-depth understanding of customer-facing products. Ready to offer ten years of experience and take on a dynamic new position.
Overview
18
18
years of professional experience
Work History
Specialist SR Digital Content, Product Owner
AutoZone Inc
Memphis, TN
11.2011 - Current
- Supported department leadership in implementing new policies, procedures, and controls.
- Identified areas in need of critical improvement and implement strategies to achieve targets.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Collaborated with the development team on PCF services and tasks.
- Focused on building critical features upfront in order to identify constraints and technical challenges.
- Allocated and approved team resource usage.
- Drove sales through sampling initiatives, suggestive selling, and communication of promotional items and specials.
Territory Sales Manager
AutoZone Inc
Fayetteville, AR
01.2011 - 05.2018
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing, and motivating a high-performing sales team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Assessed each location's individual and team performances, analyzing data trends to determine the best methods to improve sales results.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Drove team revenue totals by bringing in top sales numbers.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Tracked changing product lines to effectively meet dynamic market demands.
- Motivated and mentored sales employees to enhance presentation, negotiation, and customer relations abilities.
Education
High School Diploma - Automotive Technology stressed
Golden West High School
Agile Scrum Graduate Dale Carnegie Effective Communications And Human Relations -
Internal Training On The Job
Memphis, TNSkills
Dev, QA, UAT, Staging, and Prod testing
Frontend developer tools – Network, storage, JessionID, requests, Response, Performance, Errors and responsive design testingMatlock – Network Performance monitoring toolThird-Party IntegrationsShop Management Systems - (SMS) integration with partnered Third party catalog platforms
People SkillsMentoringDeveloping leadersBuilding trusted partnershipsProject managementAccount management (sales)Closing skills (sales)Commodities (sales)Customer serviceE-CommerceExcellent communicationGraphic design UI
NegotiationsNetworkingPresentationsProposalsPublic relationsSales managementSales TrainingAgile frameworks
Problem identification
Scrum methodology
Design process
Timeline
Specialist SR Digital Content, Product Owner
AutoZone Inc
11.2011 - Current
Territory Sales Manager
AutoZone Inc
01.2011 - 05.2018
High School Diploma - Automotive Technology stressed
Golden West High School
Agile Scrum Graduate Dale Carnegie Effective Communications And Human Relations -
Internal Training On The Job