Jay C. Adkins
Boise,ID
Summary
Dynamic and results-driven Sales Manager and Entrepreneur with robust experience fostering organizational growth through exceptional team building, business development, and strategic planning abilities. Adept at proactively identifying company and client needs and introducing optimal solutions to enhance the customer experience while strengthening the organization’s bottom line. A transformational leader, empowering associates to achieve ambitious goals and exceed client expectations. Eager to leverage skills and expertise to positively impact growing businesses as a sales leader or consultant, capitalizing on a rich history of assembling high-performance teams that redefine the industry.
Experienced with strategic planning, team leadership, and operational management. Utilizes comprehensive business acumen to drive efficiency and innovation. Track record of fostering collaborative environments and achieving high-impact results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Manager – Insurance
AAA Insurance
08.2024 - Current
- Responsible for all insurance professionals in the entire State of Idaho and Southern Oregon for AAA Insurance. Accountable for the recruitment, training, and onboarding process to build a skilled and motivated workforce. Conducted regular performance reviews to provide constructive feedback to enhance individual and team effectiveness and developed and implemented strategic plans to drive growth and profitability. Oversaw daily insurance operations, ensuring efficient processes and adherence to regulatory requirements, and collaborated with other departments to streamline operations and improve service delivery.
- Direct reporting and management responsibility for nearly 40 agents and servicing support personnel.
- Responsible for the strategic planning & execution of all sales initiatives and programs.
- Implemented data-driven recruitment strategies, enhancing the quality of hires and increasing the sales force's performance by [XX]%.
- Developed and executed a comprehensive training program that reduced onboarding time by [XX]% and improved new hire retention rates by [XX]%.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Achieved operational excellence by streamlining processes and implementing best practices.
CEO / Founder / Principal
Insurance Solutions Pacific Coast, Inc.
01.2018 - 01.2023
- Established and launched a successful independent insurance brokerage, building all operations and teams from the ground up. Hired, trained, and developed vital employees, agents, and representatives. Single-handedly obtained over 50 direct insurance appointment contacts for the company. Coordinated comprehensive business development efforts, designing marketing and sales strategies, engaging with prospective clients, and closing lucrative deals.
- Efficiently designed all systemization and organizational structures for the company, streamlining critical operations and optimizing overall performance.
- Recognized as the fastest-growing insurance brokerage in California from 2020 to 2022.
- Grew company to 30 direct & 50 indirect agents across five states with 15 administrative staff in 4 years.
- Successfully grossed $1.4M in revenue in less than four years.
- Constructed 80% of the legal contracts utilized by ISPC.
Owner – Farmers Agency, San Diego
A&M Insurance Solutions, GP
01.2014 - 01.2017
- Hand-selected as the pilot agent for an innovative agency program attracting top-level talent to the agency force. Collaborated with colleagues and leadership to develop and execute strategies to optimize program performance and achieve desired results.
- Led agency production, ranked in the top 2% nationwide of all agencies in commercial new business premium.
- Successfully finished 2nd in Southern California in total overall new business premium second full year in business.
- Grew business to five agents, three staff members, and support staff by the end of FY 2017.
Owner – Farmers Agency, Oklahoma City
Farmers Insurance Group
01.1998 - 01.2013
- Held primary responsibility for growing, developing, and managing an independent, full-service insurance agency within Farmers Insurance Group (FIG). Spearheaded services for the greater Oklahoma region, focusing on commercial, personal, property, and various sophisticated life insurance products and asset management programs.
- Recognized as part of the President’s Counsel – the top half of the top 1% FIG group, 2001 – 2009 and 2011. (16,500 agents Nationwide)
- Ranked #1 Life Insurance Agent in Oklahoma for FIG, 2000 – 2005.
- Effectively built office to seven producing agents and six client service representatives with total agency premiums over $10M by 2008.
Vice President, Marketing
Employer’s Resources Group
01.1997 - 01.1998
- Orchestrated all marketing and business development strategies for the benefits and payroll services firm. Provided comprehensive support for businesses ranging from five to 350 employees across multiple industries.
- Capitalized on strategic initiatives to double revenue in just six months.
- Efficiently redesigned the marketing department, including marketing collateral and technology systems.
- Conducted detailed market analysis to proactively identify and address target markets, increasing ROI and promoting further expansion and growth throughout the Midwest.
Education
Juris Doctorate -
Oklahoma City University
Oklahoma City, OKBachelor of Science - Business Administration
University of Colorado
Denver, COBachelor of Science - Aeronautical Engineering
McMurry University
Abilene, TXSkills
- Sales team leadership
- Team development
- Business strategy consulting
- Long-term planning
- Coaching individuals
- Process optimization
- Leadership in organization
- Strategic business development
- Effective communication
- Long-term planning
- Collaborative teamwork across functions
- Operational efficiency management
- Cross-departmental collaboration
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
Websites
Certification
- Series 6 & 63
- Life / Health / Property / Casualty Insurance
- MENSA Inductee 1989
Timeline
Senior Manager – Insurance
AAA Insurance
08.2024 - Current
CEO / Founder / Principal
Insurance Solutions Pacific Coast, Inc.
01.2018 - 01.2023
Owner – Farmers Agency, San Diego
A&M Insurance Solutions, GP
01.2014 - 01.2017
Owner – Farmers Agency, Oklahoma City
Farmers Insurance Group
01.1998 - 01.2013
Vice President, Marketing
Employer’s Resources Group
01.1997 - 01.1998
Bachelor of Science - Business Administration
University of Colorado
Bachelor of Science - Aeronautical Engineering
McMurry University
Juris Doctorate -
Oklahoma City University
Additional Experience
- Licensed Legal Intern/Associate Attorney | Abel, Musser, Soskalosky, LLP | Oklahoma City, OK
- Production Manager | KWHD TV 53 | Englewood, CO
- Assistant Television Producer | AISD TV 37 | Abilene, TX
- Assistant Manager | Kay Jewelers | Abilene, TX
- Aviation Electronics | B1B Bomber Technician | United States Air Force | Abilene, TX