Jay Cantrell
Sitka,AK
Summary
Resourceful Telecommunications Technician known for high productivity and efficient task completion. Possess specialized skills in network installation, troubleshooting, and maintenance, along with expertise in VoIP configuration and fiber optics technology. Excel in problem-solving, communication, and teamwork, ensuring seamless project execution and customer satisfaction. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Voice&Data Technician
Com-Data
Las Vegas, NV
02.2015 - 11.2022
- Evaluated equipment requirements and materials for upcoming installations.
- Managed provisioning tasks and ensured timely completion of cabling setup.
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
- Resolved complex network issues by identifying the underlying cause through troubleshooting.
- Configured VoIP phones for customers on the company's private branch exchange.
- Performed regular maintenance checks on telecom equipment to ensure proper functioning.
- Created detailed documentation of all installed and configured telecommunications systems.
- Assisted with training users in the use of various telecommunication devices and applications.
- Resolved customer complaints regarding telephone service or technical issues.
- Replaced faulty components in telecommunications systems as needed.
- Measured, cut, spliced and installed wires and cables.
- Installed network interface devices and rearranged inside wiring.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Laid out cabling plans and ran through buildings to desired locations.
- Analyzed technical manuals and diagrams to determine proper connections for data communication lines.
- Ensured compliance with federal, state, and local regulations regarding telecommunications systems.
- Evaluated new telecommunications technology and made recommendations for system improvements.
- Monitored system performance and made adjustments to optimize operations.
- Configured and supported mobile communications and data transmission systems.
- Provided technical support and training to users on telecommunications equipment and software.
- Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Documented all installation and repair work, maintaining accurate records for future reference.
- Implemented structured cabling systems for voice and data networks ensuring functionality.
- Installed and repaired distribution racks and cables.
- Evaluated the performance of repaired, newly installed, or updated equipment through rigorous testing to verify correct functioning as per specifications.
- Conducted tests on malfunctioning telecommunications equipment to identify and isolate sources of malfunctions.
- Managed the routing of wires between various components and external cable systems.
- Installed, maintained and inspected equipment using poles and ladders.
- Effectively demonstrated the usage of equipment to clients, while attentively addressing any questions or grievances in a timely manner.
Education
Associate of Arts - Welding
University of Alaska Southeast Sitka
Sitka, AK08-2024
GED -
Las Vegas High School
Las Vegas, NV03-1990
Skills
- Strong Verbal Communication
- Detail-Oriented Coordination
- Computer Proficiency
- Database Management
- Effective Listening
- Multitasking
- Mature Communication
- Collaborative Team Player
- Quick Learner
- Concise Written Correspondence
- Prioritization of Tasks
- Effective Troubleshooting Skills
- Database Management
- Flexible Problem Solving
- Data-Driven Decision Making
Affiliations
- I like to hunt , fish and camp,exploring the great outdoors.
- I enjoy time with family ,friends and company activities.
- I enjoy learning anything that makes contributes to the wellness of community, family ,and wildlife.
Certification
Was awarded the O.S.H.A 10 certificate in 2015
Was awarded the flagging certificate in 2022
Websites
References
References available upon request.
Timeline
Voice&Data Technician
Com-Data
02.2015 - 11.2022
Associate of Arts - Welding
University of Alaska Southeast Sitka
GED -
Las Vegas High School