Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Software
Timeline
Generic

Jay Chacko

Summary

Experienced office assistant dedicated to providing exceptional support in the industry. Known for maintaining a professional appearance and demeanor, consistently excelling in completing assigned tasks with a strong focus on quality. A dependable and quick-learning team player, effective communication and organization skills contribute to seamless collaboration within the workplace.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Driver

Lyft
08.2019 - Current

Driver

  • Offered above-and-beyond service to every rider to encourage repeat business.

Limousine Chauffeur

Sterling Limousine & Transportation Services
06.2023 - 03.2024
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.

Operations Manager

Ann Kids Day Care
08.2019 - 01.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Posted daily receipts and payments in accordance with school protocols.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Maintained high-quality child care standards based on developmentally appropriate practices.

Receptionist

H&R Block
12.2018 - 02.2019
  • Daily duties includes answering phones, making/scheduling appointments, pre-paper works Cash/credit card handling.
  • Scheduled office meetings and client appointments for staff teams.


Asset Protection Specialist

Walmart
01.2018 - 08.2018
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.

Assistant Manager

Cricket Wireless
09.2016 - 04.2017
  • Inventory stock and reorder when inventory drops to specified level
  • Instruct staff on how to handle difficult and complicated sales
  • Assign employees to specific duties
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Sales Manager

FINISH LINE MACY'S
07.2015 - 08.2016
  • Resolve customer complaints regarding sales and service
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
  • Monitor customer preferences to determine focus of sales efforts
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Loss Prevention Agent

MACY'S
06.2014 - 07.2015
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.

Loss Prevention Agent

BOSCOV'S
09.2013 - 06.2014
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.

Loss Prevention Agent

RITE AID PHARMACY
04.2008 - 08.2011
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.

Education

High School Diploma -

Continental Academy
04.2007

Skills

  • Report Writing
  • Database Management
  • Bookkeeping
  • Investigations
  • Attention to Detail

Accomplishments

  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Supervised team of fifteen staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Driver's license
  • New York State security license

Additional Information

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, First Aid and CPR certified, High customer service standards, Certified 8 & 16 hours (security courses)

Languages

Malayalam
Native or Bilingual
Tamil
Limited Working
Hindi
Elementary
Telugu
Elementary

Software

Microsoft Office

Database Management

Timeline

Limousine Chauffeur

Sterling Limousine & Transportation Services
06.2023 - 03.2024

Operations Manager

Ann Kids Day Care
08.2019 - 01.2023

Driver

Lyft
08.2019 - Current

Receptionist

H&R Block
12.2018 - 02.2019

Asset Protection Specialist

Walmart
01.2018 - 08.2018

Assistant Manager

Cricket Wireless
09.2016 - 04.2017

Sales Manager

FINISH LINE MACY'S
07.2015 - 08.2016

Loss Prevention Agent

MACY'S
06.2014 - 07.2015

Loss Prevention Agent

BOSCOV'S
09.2013 - 06.2014

Loss Prevention Agent

RITE AID PHARMACY
04.2008 - 08.2011

High School Diploma -

Continental Academy
Jay Chacko