Jay Clontz
Goodyear,AZ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
27
27
years of professional experience
Work History
Extrusion Operator
Sumitomo Rubber USA
Tonawanda, NY
06.2017 - 01.2025
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
- Participated in quality control audits, implementing corrective actions when necessary to maintain high-quality standards.
- Operate and maintain machinery that extrudes the rubber compound to create the tire tread pattern
- Feeding raw materials and monitoring production parameters like temperature and pressure.
Order Selector
Pepsico
Cheektowaga, NY
01.2017 - 06.2017
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
Delivery Driver
UPS
Buffalo, NY
09.2016 - 01.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Deputy Sheriff
Erie County Sheriff's Office
Buffalo, NY
09.2011 - 09.2016
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Observed jail and inmate activity to maintain order and safety.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
Warehouse/Delivery Driver
UPS
Buffalo, NY
09.1998 - 09.2011
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
Mortgage Loan Coordinator
Bank of America
West Seneca, NY
03.2010 - 03.2011
- Improved customer satisfaction rates with timely and accurate loan application updates.
- Facilitated clear communication between borrowers, underwriters, and other stakeholders to resolve issues quickly and efficiently.
- Exceeded performance expectations consistently while meeting deadlines within a fast-paced work environment.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and management staff.
- Worked proactively to identify potential roadblocks in the mortgage approval process, providing alternative solutions when necessary.
- Maintained a high level of expertise in loan program guidelines, enabling tailored recommendations for clients based on their unique financial needs.
Information Management Specialist
US Air Force Reserve Command
Niagara Falls, NY
01.1998 - 05.2006
- Reduced data retrieval time for staff members through the creation of a user-friendly documentation database.
- Developed tailored solutions to address unique departmental challenges or needs in relation to information management and data storage.
- Ensured information security by enforcing strict access controls and conducting regular audits of system permissions.
- Established effective backup strategies, safeguarding critical business data against loss or corruption incidents.
- Optimized database performance through regular maintenance, tuning, and optimization activities.
Education
Business
Erie Community College
Buffalo, NYSkills
- Leadership qualities
- Forklift operations
- Customer focus
- Extrusion process
- Production efficiency
- Punctuality
- Teamwork
- Extruder operation
Timeline
Extrusion Operator
Sumitomo Rubber USA
06.2017 - 01.2025
Order Selector
Pepsico
01.2017 - 06.2017
Delivery Driver
UPS
09.2016 - 01.2017
Deputy Sheriff
Erie County Sheriff's Office
09.2011 - 09.2016
Mortgage Loan Coordinator
Bank of America
03.2010 - 03.2011
Warehouse/Delivery Driver
UPS
09.1998 - 09.2011
Information Management Specialist
US Air Force Reserve Command
01.1998 - 05.2006
Business
Erie Community College