Jay Clontz
Goodyear,AZ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
27
27
years of professional experience
Work History
Extrusion Operator
Sumitomo Rubber USA
06.2017 - 01.2025
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
- Participated in quality control audits, implementing corrective actions when necessary to maintain high-quality standards.
- Operate and maintain machinery that extrudes the rubber compound to create the tire tread pattern
- Feeding raw materials and monitoring production parameters like temperature and pressure.
Order Selector
Pepsico
01.2017 - 06.2017
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
Delivery Driver
UPS
09.2016 - 01.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Deputy Sheriff
Erie County Sheriff's Office
09.2011 - 09.2016
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Observed jail and inmate activity to maintain order and safety.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
Warehouse/Delivery Driver
UPS
09.1998 - 09.2011
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
Mortgage Loan Coordinator
Bank of America
03.2010 - 03.2011
- Improved customer satisfaction rates with timely and accurate loan application updates.
- Facilitated clear communication between borrowers, underwriters, and other stakeholders to resolve issues quickly and efficiently.
- Exceeded performance expectations consistently while meeting deadlines within a fast-paced work environment.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and management staff.
- Worked proactively to identify potential roadblocks in the mortgage approval process, providing alternative solutions when necessary.
- Maintained a high level of expertise in loan program guidelines, enabling tailored recommendations for clients based on their unique financial needs.
Information Management Specialist
US Air Force Reserve Command
01.1998 - 05.2006
- Reduced data retrieval time for staff members through the creation of a user-friendly documentation database.
- Developed tailored solutions to address unique departmental challenges or needs in relation to information management and data storage.
- Ensured information security by enforcing strict access controls and conducting regular audits of system permissions.
- Established effective backup strategies, safeguarding critical business data against loss or corruption incidents.
- Optimized database performance through regular maintenance, tuning, and optimization activities.
Education
Business
Erie Community College
Buffalo, NYSkills
- Leadership qualities
- Forklift operations
- Customer focus
- Extrusion process
- Production efficiency
- Punctuality
- Teamwork
- Extruder operation
Timeline
Extrusion Operator
Sumitomo Rubber USA
06.2017 - 01.2025
Order Selector
Pepsico
01.2017 - 06.2017
Delivery Driver
UPS
09.2016 - 01.2017
Deputy Sheriff
Erie County Sheriff's Office
09.2011 - 09.2016
Mortgage Loan Coordinator
Bank of America
03.2010 - 03.2011
Warehouse/Delivery Driver
UPS
09.1998 - 09.2011
Information Management Specialist
US Air Force Reserve Command
01.1998 - 05.2006
Business
Erie Community College
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