Jay Crespin
Oceanside,CA
Summary
Qualified Military Police Officer with 7 years of committed experience maintaining secure environments while leading diligent security details to minimize crime. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities. Goal-oriented and meticulous professional with active Secret security clearance. Devoted to maintaining safety of military personnel and visitors on base. Identifies possible safety and security issues. Extensive knowledge of military police procedures with sound familiarity with security procedures and techniques. Security expert accomplished in supervising 300 subordinates engaged in multiple elaborate, top secret combat and intelligence operations. Active Secret government security clearance. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
13
13
years of professional experience
Work History
Military Police Officer
United States Marine Corps
Camp Pendleton South, CA
01.2022 - Current
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Gathered preliminary investigation information as first responder to crimes on base.
- Supported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actions.
- Employed negotiation techniques to diffuse hostile situations.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Authored daily activity, incident and irregularity reports.
- Prepared cases for trial and appeared to testify in court as witness.
- Implemented established protocols, upholding all safety standards through project completion.
- Boosted operational planning efficiencies, directing dispatch movement for security response.
- Documented and organized security information accurately and efficiently.
- Documented and processed classified materials for unit.
- Implemented project management skills to solve multi-faced problems that impacted executive leaders.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Searched vehicles, buildings, and homes for evidence of stolen property.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
- Mitigated risk, providing immediate emergency response security.
- Protected lives and property of military installations.
- Maintained 100% accountability of assigned equipment worth more than $100,000.
- Provided emergency response security, eliminating hazards and potential dangers.
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Sales Associate
Walmart
Las Vegas, NM
01.2014 - 01.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Achieved perfect attendance and on-time record.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Front Desk Clerk
Days Inn Hotel
Las Vegas, NM
01.2013 - 01.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Entered customer data into room system and updated information when patrons changed rooms.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
- Explained details regarding property to acclimate patrons to resort environment.
- Planned coverage needs and organized services to support incoming special events.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Resolved service-related problems and documented actions in system.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Food Service Cook
JC's New York Pizza
Las Vegas, NM
02.2012 - 02.2013
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Salesperson
Rue 21
Las Vegas, NM
02.2011 - 02.2012
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Developed and grew leads through repeat business and customer referrals.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Supported loss prevention goals by monitoring shopper behavior.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Tracked down hard-to-find merchandise at diverse locations.
- Worked to build relationships with customers and built potential for additional sales.
Cashier
Sunshine Gas Station
Ribera, NM
04.2009 - 01.2011
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted over 150 patients per day.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
Associate of Science - Criminal Justice
New Mexico Highlands University
Las Vegas, NM05.2014
High School Diploma -
West Las Vegas High School
Las Vegas, NM05.2008
Skills
- Accident Investigations
- Court Testimony
- Verbal and Written Communication
- Protecting People and Property
- First Aid
- Community Relations
- Critical Thinking
- Report Writing
- Problem Solving
- Summons and Subpoena Serving
- Emergency Response
- Team Building and Development
- Suspicious Activity Monitoring
- Decision Making
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
signed language
Limited Working
Timeline
Military Police Officer
United States Marine Corps
01.2022 - Current
Sales Associate
Walmart
01.2014 - 01.2015
Front Desk Clerk
Days Inn Hotel
01.2013 - 01.2014
Food Service Cook
JC's New York Pizza
02.2012 - 02.2013
Salesperson
Rue 21
02.2011 - 02.2012
Cashier
Sunshine Gas Station
04.2009 - 01.2011
Associate of Science - Criminal Justice
New Mexico Highlands University
High School Diploma -
West Las Vegas High School
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