Jay Curtis
Memphis,TN
Summary
Dynamic professional with a proven track record at Memphis Fire Department, excelling in structural firefighting, and team collaboration. Expert in emergency response procedures and fostering public safety, demonstrated through effective life-saving strategies and critical incident stress management. Skilled in building relationships and managing high-stress situations, ensuring optimal outcomes and enhanced community trust.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firefighter
Memphis Fire Department
2023.02 - Current
- Executed efficient firefighting strategies, mitigating property damage and loss of life.
- Performed life-saving procedures during medical emergencies.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
Leasing Agent
Sunshine Corporation
2022.03 - 2023.01
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Provided exceptional customer service when showing properties to prospects.
- Participated in property inspections to prepare for move-ins and move-outs.
Maintenance Technician
State of Tennessee
2020.07 - 2021.02
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Senior Teller
First Horizon Bank
2018.06 - 2020.06
- Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Conducted thorough overdraft reports and audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
- Enhanced customer satisfaction by efficiently processing transactions, addressing inquiries, and providing tailored financial advice.
Education
National EMS Certification - Healthcare
RC Health Services Academy
Acworth, GA08.2024
High School Diploma -
Cordova High School
Cordova, TN06.2012
Skills
- Structural Firefighting
- First Aid Certified
- Fire Safety
- Critical Incident Stress Management
- Relationship building and management
- Public safety and security
- Basic Life Support
- Team Collaboration
- Medication Administration
- Cultural Sensitivity
- Emergency Response Procedures
Affiliations
- International Association of Firefighters
Certification
- National EMS Certification
- National Incident Management Certifications (100, 200, 700, 800)
- American Heart Association BLS Certificate
Hobbies
When im not working or enjoying the solitude of my home, I thoroughly enjoy working on startup business ventures, networking, and spending time with family. im also enjoy both creating and observing visual art and would like to consider myself a gregarian of sorts.
Timeline
Firefighter
Memphis Fire Department
2023.02 - Current
Leasing Agent
Sunshine Corporation
2022.03 - 2023.01
Maintenance Technician
State of Tennessee
2020.07 - 2021.02
Senior Teller
First Horizon Bank
2018.06 - 2020.06
National EMS Certification - Healthcare
RC Health Services Academy
High School Diploma -
Cordova High School
- National EMS Certification
- National Incident Management Certifications (100, 200, 700, 800)
- American Heart Association BLS Certificate
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