Jay Davenport
Edwards,CO
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Vail Health
Avon, CO
04.2024 - Current
- Obtain, monitor, and records vital signs, patient history, and invasive procedures, ensuring accuracy and proper documentation in the patient’s Electronic Health Record.
- Field patient phone calls promptly and in a professional manner.
- Assist providers and other clinical staff with examinations, procedures, and other processes related to direct patient care.
- Prepare patients for scheduled procedures, including venipunctures, injections, and initiate intravenous therapy as necessary.
- Monitor medical condition of patient and report change to appropriate provider.
- Maintain patient documentation and communicate plan of care with the provider including ordered diagnostics or therapeutic services.
- Ensure cleanliness, adequate stock of supplies and functioning equipment in examination rooms. Replaces supplies depleted on a daily basis. Clean and sterilize equipment and tools. Complete shift opening and closing procedures.
- Role model the principles of a Just Culture and Organizational Values.
- Perform other duties as assigned.
Medical Advice Coordinator
Cobb Pediatrics
Marietta, GA
08.2016 - 02.2024
- Created and maintained accurate records of departmental activities, including audits, personnel documents, and project timelines.
- Taking calls from patients with medical issues and helping them determine the best way to treat the issue.
- Evaluating patient information and recommending emergency care, home care, or a doctor’s visit based on severity and circumstances.
- Scheduling appointments and referring patients to specialists as needed.
- Educating patients on symptom management.
- Rendering clinical care within the medical practice in support of, and as directed by, the physician. Assist in the day-to-day operation of the office to ensure quality patient care. Patient assessment, planning, intervention, and evaluation.
Certified Medical Assistant
Wellstar Heath System
Douglasville, GA
10.2014 - 08.2016
- Function under the direction of the Physician, Clinical Lead and/or Office Manager.
- Recognize patient's needs and symptoms in advance. Provide care for the patient under the physician's direction.
- Prepare patients for exams, assisting during treatments, coordination of tests and follow-up care and recording treatment in medical record.
- Help with patient/family education. Demonstrate competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations.
Certified Medical Assistant
Tanner Medical Center
Carrollton, GA
09.2012 - 10.2014
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Education
Medical Assisting Diploma - Medical Assisting
West Georgia Technical College
Waco, GA05-2012
Medical Coding Certificate - Medical Coding
West Georgia Technical College
Waco, GA10-2011
High School Diploma -
Central High School
Carrollton, GA05-2007
Skills
- Medical Terminology
- HIPAA Compliance
- Medical coding
- Clinical applications
- Inventory and supply management
- Medical Billing
- Patient documentation
- Payment Collection
- Inventory Management
- Patient Scheduling
- Patient Assessments
- Specimens collection and processing
- Vital Sign Monitoring
- Needs assessments
- Medical Records Management
- Indirect Patient Care
- Phlebotomy
- Patient-focused care
- Procedure Assistance
- Data Entry
- Patient Flow Management
- Customer Service
- Communicating with patient families
- Family Education
- Maintaining confidentiality
- Understands medical procedures
- Calm and level-headed under duress
- Stocking supplies
- Wound care and irrigation
- Electrocardiography (EKG)
- Patient-handling equipment
- Vital signs monitoring
- Patient Management
- Diagnostic Procedures
- Customer Relationship Management (CRM)
- Pulmonary function tests (PFTs)
- Sterilization techniques
- Certified in Basic Life Support (BLS)
- Medical terminology knowledge
- Case Management
Certification
- American Association of Medical Assistants
Certificate # 2447542
- BLS Provider American Heart Association
BLS Provider # 235415309134
Timeline
Certified Medical Assistant
Vail Health
04.2024 - Current
Medical Advice Coordinator
Cobb Pediatrics
08.2016 - 02.2024
Certified Medical Assistant
Wellstar Heath System
10.2014 - 08.2016
Certified Medical Assistant
Tanner Medical Center
09.2012 - 10.2014
Medical Assisting Diploma - Medical Assisting
West Georgia Technical College
Medical Coding Certificate - Medical Coding
West Georgia Technical College
High School Diploma -
Central High School
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