Jay Ennis
Sales/Customer Service/Medical Courier
Edmond,OK
Summary
Dynamic professional with a proven track record in sales, customer service and medical logistics. Recognized for excellent communication, problem-solving abilities, reliability and consistent focus on achieving results. Excels in building client relationships, identifying customer needs and delivering outstanding service.
Overview
33
33
years of professional experience
Work History
Medical Courier
LabCorp
03.2022 - Current
- Traveled 500+ miles daily across western Oklahoma to gather and properly document medical specimen from hospitals/clinics and safely deliver to LabCorp.
- Ensured patient confidentiality by complying with HIPAA regulations and properly handling sensitive medical documents and specimens during transport.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
Customer Service Representative
Aerotek
06.2021 - 03.2022
- Coordinated with hundreds of customers to schedule rides and provide valet services for their medical and hospital appointments.
Sales Consultant
American Glass
05.2018 - 05.2021
- Utilized 27+ years experience in the wholesale auto glass industry to help American Glass (AG) get established in Oklahoma. Brought most accounts to AG.
- Consulted on inside sales and customer service. Advised clients on appropriate product selections based on their individual needs.
Outside Sales Representative
Pittsburgh Glass Works (PGW)
03.2017 - 12.2018
- When Sigma sold to PGW, continued calling on customers and maintaining those strong relationships. Successfully transitioned Sigma's customer base to PGW.
Outside Sales Representative
Sigma Distributing
01.1992 - 03.2017
- Traveled Oklahoma, Arkansas, Kansas, Missouri, Louisiana and Texas setting up hundreds of new accounts through cold calling and personal visits to potential customers and maintaining those accounts.
- Increased territory sales by building strong relationships with key clients and discussing ways to meet needs through specific products and services.
- Consistently exceeded monthly sales goals.
- Conducted follow-ups with customers to maintain satisfaction and identify upsell opportunities.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Negotiated prices, terms and service agreements.
- Collected all outstanding accounts receivables.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
Education
Football Scholarships (Education Major)
Oklahoma State University
Stillwater, OK 05.2001 -
Timeline
Medical Courier
LabCorp
03.2022 - Current
Customer Service Representative
Aerotek
06.2021 - 03.2022
Sales Consultant
American Glass
05.2018 - 05.2021
Outside Sales Representative
Pittsburgh Glass Works (PGW)
03.2017 - 12.2018
Football Scholarships (Education Major)
Oklahoma State University
05.2001 -
Outside Sales Representative
Sigma Distributing
01.1992 - 03.2017