Summary
Overview
Work History
Education
Skills
Timeline
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Jay Faasala

Produce Clerk (Customer Service)
San Pablo,CA

Summary

Motivated clerk with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over 5 years in produce and deli department management.

Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation.

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Journeyman Produce Clerk

Fred Meyer
Spokane, WA
09.2017 - Current
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Supported promotional plans by updating signage with price changes.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Completed regular cycle counts and inventory audits.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Supervised and trained new staff in performing census.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Greeted store customers and discussed needs.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Safely and securely loaded items to prevent damage during transport.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Greeted customers and directed to requested products.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Checked product levels and recommended new purchases.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked shelves to match planogram images and instructions.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.

Data Entry Clerk

Referencepro
Spokane, WA
01.2010 - 01.2014
  • Evaluated source documents to locate needed information.
  • Accurately handled data entry for Number clients into company-based software.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

N/A -

North Central High School
Spokane, WA
01.2007 - 01.2008

Skills

Stocking and replenishing

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Timeline

Journeyman Produce Clerk

Fred Meyer
09.2017 - Current

Data Entry Clerk

Referencepro
01.2010 - 01.2014

N/A -

North Central High School
01.2007 - 01.2008

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Jay FaasalaProduce Clerk (Customer Service)