Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Jay Findley

Dandridge,TN

Summary

RELEVANT COURSEWORK Computer Architecture | Database Applications | Computer Security Policies & Procedures | Spreadsheet Applications | Operating Systems | Networking with A+ | CCNA | Computer Forensics | Windows Server | Information Security Principles | Network Defense Methods

Overview

18
18
years of professional experience

Work History

Pipeline Technician

Barnard EMC
03.2020 - Current
  • Identify areas for safety improvements, decreasing accidents and safety issues by 100%
  • Determine necessary valve adjustments, obtaining required pressure readings
  • Maintain industry relevance by completing an average of 16 trainings annual on mechanical processes, updated laws, and new and current regulations
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
  • Inspected pieces for defects, measured and checked with straightedges or templates for compliance with specifications.
  • Detected faulty operation of equipment and defective materials and promptly resolved issues.

Batch Operator

Conagra Brands Inc
06.2014 - 03.2020
  • Evaluated and implemented improvements to production processes, facilitating a 5% increase in annual productivity

Batch Mixer, Rich’s Products
02.2006 - 06.2014
  • Collected and tested 25 product samples daily to achieve desired viscosity
  • Managed strict safety and Quality Assurance (QA) standards to monitor equipment functionality and performance

Support/Help Desk

Client Logic
02.2005 - 02.2006
  • Assessed, troubleshot and repaired various machines such as desktops, printers and sorters.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Associate of Science - Network Administration & Security

South College

Skills

  • Operating Systems:
  • Windows 8/Windows Server 2016/Windows 10; Windows 11; MAC OS 1012/MAC OS 1013/MAC OS 1014
  • Applications/Services/Platforms:
  • PowerShell; Microsoft Office; VMWare; Group Policy;
  • Networking:
  • TCP/IP; SMS/SQL; Ethernet; VPN; Novell; DECnet; Banyan; IS/OSI;FTP;IPv4/IPv6;LAN;IDS/IPS
  • Languages:
  • HTML; Java; JavaScript; C;
  • Mathematical Calculations
  • Hand and Power Tool Operation
  • Safe Work Practices
  • Time Management
  • Maintenance and Repair Management
  • Process Monitoring

Additional Information

  • Christian and family principled. My relationship with God, my wife and my son is what drives me to be the best at what I do. I bring a highly positive attitude and uplifting energy to all aspects of my life. Experienced in building and maintaining PCs. Tenacious, knowledgeable, adaptable Information Technology professional possessing extensive training in Network Administration and Security. Motivated and driven by success when tackling and resolving complex technical issues within data backup and network disaster recovery through implementing strong analytical and critical thinking skills. Collaborative team leader with strengths in building and maintaining rapport and relationships with diverse individuals. Selfless in giving and always willing to learn and possess knowledge. Willing to maintain certifications as needed.

Timeline

Pipeline Technician

Barnard EMC
03.2020 - Current

Batch Operator

Conagra Brands Inc
06.2014 - 03.2020

Batch Mixer, Rich’s Products
02.2006 - 06.2014

Support/Help Desk

Client Logic
02.2005 - 02.2006

Associate of Science - Network Administration & Security

South College
Jay Findley