Jay Foster
Powhatan,VA
Summary
Senior Technical Service Engineer with a proven track record at Koerber Technologies, excelling in customer support and equipment maintenance. Enhanced machine efficiency through effective troubleshooting and upgrades, while fostering team development and morale. Skilled in pneumatic systems and committed to continuous improvement, driving operational success and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Senoir Technical Service Engineer
Koerber Technologies
Richmond Va.
08.2025 - Current
- Provided technical support mechanical issues, enhancing customer satisfaction.
- Assisted in troubleshooting equipment failure, ensuring optimal machine efficency.
- Collaborated with customers to implement machine upgrades and improvements.
- Documented service procedures, contributing to knowledge base for future reference.
Assembly Manager
Koerber Technologies
Richmond, Va.
01.2015 - 08.2025
- Oversaw machine assembly operations to ensure adherence to production schedules and quality standards.
- Directed team training initiatives to enhance employee skill sets and operational efficiency.
- Evaluated staff performance and provided feedback to foster professional development within the team.
- Boosted employee morale through effective communication, recognition of achievements, and fostering a positive work environment.
- Managed assembly team schedules, ensuring adequate staffing levels to meet production deadlines.
- Collaborated with engineering teams to troubleshoot equipment issues and optimize performance.
Education
High School Diploma -
Manchester High School
Midlothian, VASkills
- Customer support
- Preventive Maintenance
- Continuous improvement
- Pneumatic systems
- Equipment maintenance and repair
- Installing Machine upgrades
Timeline
Senoir Technical Service Engineer
Koerber Technologies
08.2025 - Current
Assembly Manager
Koerber Technologies
01.2015 - 08.2025
High School Diploma -
Manchester High School