Jay Friedman
Butler,NJ
Summary
Reliable and highly proficient job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
IT Support Engineer
Verifone
Clearwater, FL
03.2022 - 04.2025
- Assisted with network infrastructure design and implementation.
- Provided technical support to end-users on a variety of computer software and hardware issues.
- Utilized ticketing systems to track the status of help desk tickets throughout the resolution process.
- Provided technical support to users by troubleshooting hardware and software issues.
- Performed troubleshooting to diagnose and resolve complex technical problems.
- Analyzed system logs, identified potential issues, and implemented solutions in a timely manner.
Business Software Sales
1-800-ACCOUNTANT
Largo, FL
06.2018 - 02.2022
- Researched industry trends and best practices to enhance decision-making processes.
- Identified automation opportunities within existing systems to boost efficiency.
- Analyzed customer requirements to determine optimal solutions for diverse situations.
- Gathered data from multiple sources to evaluate potential new solutions.
Property Manager
Varela West Shore Apartments
Tampa, FL
02.2014 - 12.2017
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Exercised direct supervision over property staff.
Education
Completed in Real Estate -
BOB HOGUE SCHOOL OF REAL ESATE
Saint Petersburg, FL01.2013
Bachelor's degree - Political Science
UNIVERSITY OF FLORIDA
Gainesville, FL01.2008
High school diploma -
ADMRIAL FARRAGUT ACADEMY
Saint Petersburg, FL05.2004
Skills
- Data analysis and reporting
- Customer relationship management
- Technical support and compliance
- Vendor coordination and system implementation
- Problem solving and effective communication
- Time management and multitasking
- Leadership and teamwork
- Computer skills including Microsoft Word and Google Drive
- Communication
- organization
Timeline
IT Support Engineer
Verifone
03.2022 - 04.2025
Business Software Sales
1-800-ACCOUNTANT
06.2018 - 02.2022
Property Manager
Varela West Shore Apartments
02.2014 - 12.2017
Completed in Real Estate -
BOB HOGUE SCHOOL OF REAL ESATE
Bachelor's degree - Political Science
UNIVERSITY OF FLORIDA
High school diploma -
ADMRIAL FARRAGUT ACADEMY
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