Jay Garcia
Fresh Meadows,NY
Summary
Experienced Sales Supervisor bringing six years of quality performance in customer support and supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to managing competing priorities with superior results.
Overview
11
11
years of professional experience
Work History
Sales Supervisor
Bath & Body Works
12.2018 - Current
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
Key Holder
Bath & Body Works
09.2016 - 12.2018
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Enhanced visual merchandising by arranging store displays and floor plans effectively.
Top Seller
Bath & Body Works
08.2015 - 09.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Sales Associate
Bath & Body Works
11.2013 - 08.2015
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts - Economics
Queens College
Flushing, NY06.2013
Skills
- Exceptional customer service
- Effective selling techniques
- Sales strategy development
- Management Support
Timeline
Sales Supervisor
Bath & Body Works
12.2018 - Current
Key Holder
Bath & Body Works
09.2016 - 12.2018
Top Seller
Bath & Body Works
08.2015 - 09.2016
Sales Associate
Bath & Body Works
11.2013 - 08.2015
Bachelor of Arts - Economics
Queens College