Jay Gendron

• Managed complete construction process to maximize quality, cost-controls and efficiency.
• Supported project coordination and smooth workflow by coordinating materials, inspections and contractor actions.
• Reviewed plans and inspected ongoing construction to keep work in line with project goals.
• Maintained safety onsite and upheld all OSHA regulations by [Action].

Responsible for day to day operations including

Responsible for 8 supervisors

Responsible for 100 install and UG technicians

Responsible for all work orders and completion of work

Responsible for all metrics that Lecom vendors required.

Responsible for customer concerns and damage reporting to LeCom vendors including resolution

Responsible for day to day operations including

Responsible for 4 supervisors

Responsible for 50 install and UG technicians

Responsible for all work orders and completion of work

Responsible for all metrics that Lecom vendors required.

Responsible for customer concerns and damage reporting to LeCom vendors including resolution

Installation of Broadband/CATV in residential homes/commercial business - Aerial and UG Installs

Trouble shooting - call outs

• Installed and configured new devices and system components.
• Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
• Responded to service requests during and after business hours.
• Read blueprints and schematics to correctly place equipment.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Installed CATV service both Aerial and UG construction

Interaction with customers explaining the operation of convertors - how to access channels

Interaction with customers explaining the installation of cables both inside and outside of their residence.

Trouble shooting and resolving any service or customer concern.