Jay Gordon
Boerne,TX
Summary
At BAE Systems Inc., I’ve honed my expertise in system troubleshooting and technical writing, leading teams to timely project completions. Known for fostering client trust through exceptional communication, I’ve also enhanced product performance through detailed prerelease testing and reporting. My mentorship of new hires underscores my commitment to teamwork and collaboration, driving process improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
13
13
years of professional experience
Work History
Engineer Principal -Systems
BAE Systems Inc.
07.2011 - Current
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Led teams to successfully complete projects on time.
- Documented and developed procedures and processes.
- Trained and mentored new hires, providing guidance and direction.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
Education
No Degree - Geospatial Intelligence
Cochise College
Sierra Vista, AZNo Degree - Computer Science
Pierce College
Puyallup, WANo Degree - Imagery Analysis
US Army Center of Excellence
Ft. Huachuca, AZSkills
- System Troubleshooting
- Quality Control
- Technical Writing
- Content management systems (CMS)
- Teamwork and Collaboration
- Computer Skills
- Problem Resolution
- IT skills
- System Integration
Timeline
Engineer Principal -Systems
BAE Systems Inc.
07.2011 - Current
No Degree - Geospatial Intelligence
Cochise College
No Degree - Computer Science
Pierce College
No Degree - Imagery Analysis
US Army Center of Excellence