Jay Greenwald
Q-Med
Davie,FL
23
years of professional experience
Detail-oriented Warehouse Associate with proven strengths in packaging, labeling, and inventory control. Skilled in process improvements that enhance workflow and ensure safety compliance.
Work History
Warehouse Associate
4 Years 2 Months- Maintained accurate inventory using warehouse management system for stock tracking.
- Trained new associates on best practices for material handling and safety protocols.
- Implemented process improvements that enhanced workflow and reduced order processing time.
- Monitored stock levels to prevent shortages, contributing to consistent supply chain operations.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Warehouse Associate
1 Year 2 Months- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as [Number] pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Performed inventory control, such as counting, and stocking merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Completed regular cycle counts to maintain accurate inventory records.
Warehouse Associate
4 Years 6 Months- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
Warehouse Associate
3 Years 6 Months- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Assisted in maintaining cleanliness and organization of the warehouse environment.
- Maintained accurate inventory using warehouse management system for stock tracking.
- Collaborated with team to ensure timely order fulfillment and shipment preparation.
- Conducted routine inspections on equipment, ensuring safety compliance and operational efficiency.
Customer Service Representative
13 Years 3 Months- Delivered exceptional customer service through effective communication and problem-solving skills.
- Managed customer inquiries and complaints using company systems to ensure timely resolutions.
- Trained new team members on operational procedures and customer engagement techniques.
- Streamlined order processing workflows, enhancing efficiency and reducing wait times for customers.
- Developed training materials to enhance staff knowledge of products and services offered.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Participated in training programs to enhance product knowledge and customer service skills.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
Education
High School Diploma
Associate of Arts - Printing & Graphics
Skills
Packaging and labeling
Attention to detail
Problem-solving
Team collaboration
Timeline
Warehouse Associate
Q-Med
04.2016 - 06.2020Read More
Warehouse Associate
Embraer Aviation
05.2014 - 07.2015Read More
Warehouse Associate
Pet Supplies Plus Distribution
11.2010 - 05.2014Read More
Warehouse Associate
Konica Minolta Business Solutions
03.2010 - 09.2014Read More
Customer Service Representative
Fedex Office
01.1997 - 04.2010Read More
Macfater Tech
Associate of Arts from Printing & Graphics
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Irvinton High School
High School Diploma
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