Strategic and dedicated Talent Acquisition leader with a proven track record in diverse environments, excelling in recruiting for executive and non-executive roles. I am a passionate thought leader with a successful history in designing impactful Talent Acquisition and Diversity & Inclusion strategies, delivering personalized experiences for Business Leadership, clients and candidates. My approach ensures efficient execution of short and long-term hiring goals, setting me apart from other qualified applicants.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist
Rush University Medical Center, RUMC
Oak Park, IL
12.2022 - Current
Develop and maintain relationships with hiring managers to understand their talent needs.
Conduct phone interviews to assist hiring leaders in selecting the most qualified candidates.
Internal Auditor; Present findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Provide accurate reporting & metrics to Executive Leadership, on behalf of Human Resources & Talent Acquisition departments
Manage the completion of planned audits, and review records and procedures for accuracy to accomplish objectives
Implement large-scale change management initiatives related to the Recruitment function
Identify risks and opportunities with management to improve our Standard Operating Procedure
Assist with the execution of recruitment events to bring in area candidates.
Provide assistance to coordinators and consultants with their new hire paperwork/documentation for the onboarding.
Cultivate a positive and respectful work environment for all staff based on the ICARE values
Train new staff on all HR systems
Technical Recruiter
Experis
Kansas City, MO (Remote)
03.2022 - 10.2022
Utilized job boards such as LinkedIn Recruiter, Indeed, Dice, CareerBuilder and Indeed and other various internet tools to source both passive and active candidates.
Collaborated with internal and external clients to understand hiring needs and goals.
Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
Recruitment Specialist
Azimuth
Chicago, IL
04.2021 - 03.2022
Managed full-cycle recruiting processes for General Labor, Skilled and High-skill Managerial vacancies.
Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Managed and updated recruitment ATS and CMS software.
Member Service Representative
GoHealth
Chicago, IL
05.2020 - 04.2021
Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Described and explained details about Medicare options to inform customers and guide purchasing decisions.
Entered customer interaction details in Zendesk (CRM) to track requests, document problems and record solutions offered.
Recommended specific products and services in alignment with individual needs, requirements and specifications.
Licensed Insurance Agent
Bankers Life & Casualty Insurance (Contract)
Chicago, IL
02.2020 - 05.2020
Offered policy guidance and management to promote asset protection.
Exceeded company sales goals for new policies.
Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
New Business Specialist
Combined Insurance (Contract)
Rosemont, IL
07.2019 - 12.2019
Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
Collaborated with company departments to develop new strategies to improve file processing.
Corrected any data entry error to prevent later issues such as duplication or data degradation.
Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Organized, sorted and check input data against original documents.
Efficiently trained 5 new employees during a 2-week span, to prepare for Peak Season
Managed Salesforce databases converting complex data into easy-to-interpret data.
Program Manager/Coordinator
Hope Worldwide
Chicago, IL
02.2018 - 06.2019
Developed recruitment strategies to achieve required number of volunteer for each semester cohort for After School Program.
Advertised and promoted open volunteer opportunities using social media and digital marketing procedures.
Prioritized tasks and managed volunteer cohorts throughout multiple projects.
Implemented plans and after school curriculum designed for student's specific needs.
Oversaw program compliance with requirements, schedule and budget.
Generated and delivered reports, program review presentations and other program status updates.
Administrative Assistant
St. Josaphat School (Contract)
Chicago, IL
08.2017 - 02.2018
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Created detailed expense reports and requests for capital expenditures.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Kaplan Test Prep
Chicago, IL
03.2015 - 08.2017
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Coached new employees on administrative procedures, company policies and performance standards.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed Salesforce databases converting complex data into easy-to-interpret data.
Education
High School Diploma -
Homewood-Flossmoor High School
Flossmoor, IL
06-2012
Some College (No Degree) - Business Administration And Management
City Colleges of Chicago-Malcolm X College
Chicago, IL
05-2017
Skills
Talent Acquisition
Full Cycle Recruitment
Workforce Data Analytics and AI
Client Relations
Candidate Experience Management
Internal Auditing
Diversity, Equity and Inclusion (DEI)
HR Regulations
Technology Proficiency
Adaptability and Resilience
Job Board Posting
Social Media and Networking
Referral Generation
Contract Negotiation
Strategic Thinking
High analytical and reasoning abilities
Excellent written and verbal communication
HR Systems
Salesforce
Bullhorn
Infor/GHR
Greentree
Onbase (Database)
References
References available upon request.
Timeline
Talent Acquisition Specialist
Rush University Medical Center, RUMC
12.2022 - Current
Technical Recruiter
Experis
03.2022 - 10.2022
Recruitment Specialist
Azimuth
04.2021 - 03.2022
Member Service Representative
GoHealth
05.2020 - 04.2021
Licensed Insurance Agent
Bankers Life & Casualty Insurance (Contract)
02.2020 - 05.2020
New Business Specialist
Combined Insurance (Contract)
07.2019 - 12.2019
Program Manager/Coordinator
Hope Worldwide
02.2018 - 06.2019
Administrative Assistant
St. Josaphat School (Contract)
08.2017 - 02.2018
Administrative Assistant
Kaplan Test Prep
03.2015 - 08.2017
High School Diploma -
Homewood-Flossmoor High School
Some College (No Degree) - Business Administration And Management
Registered Nurse, Medical-Surgical Unit at Rush University Medical Center, RUMCRegistered Nurse, Medical-Surgical Unit at Rush University Medical Center, RUMC