Jay Hawkins
Hostler/Trainer with CDL
Hayward,CA
Summary
Dynamic Tier 3 Trainer at Amazon, recognized for enhancing onboarding processes and boosting employee engagement. Expert in lesson plan development and effective communication, I successfully implemented a comprehensive training program that improved productivity and established quality control standards, fostering a culture of continuous improvement and skill development.
Overview
9
9
years of professional experience
Work History
Tier 3 Trainer
AMAZON
02.2017 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Trained current TAs & PDT per company/management syllabus programs to increase employee engagement and productivity.
- Analyzed and evaluated training effectiveness and program outcomes using the Ride Along checklist & Mock DOT inspections for CDL drivers. Conduct yard walks to observe Hostler Drivers with their Hostler Pre/Post trip inspections & Trailer VTIs
- Provided coaching and mentoring to employees.
- Facilitated in-person learning sessions ie.. Hostler Training and Day Cab OJT .
- Delivered self-directed learning materials TAM/TA Trailer Training, TAM Hostler Training and PDTs.
- Oversaw PDT training programs for operations.
- Implemented successful onboarding program via Smiths Training.
- Identified workers with specific skill sets to recommend for PDT Positions
- Established and maintained quality control standards.
Education
High School Diploma -
Tennyson
Hayward, CA03-1972
Skills
- Facilitating TA onboarding processes
- Effective verbal communication
- Lesson plan development to ensure that the information being delivered is clear and concise
- Enhancing classroom and yard training participation
Timeline
Tier 3 Trainer
AMAZON
02.2017 - Current
High School Diploma -
Tennyson