Summary
Overview
Work History
Education
Skills
Timeline
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Jay Huff

Knoxville,TN

Summary

Dynamic and reliable professional with a clean driving record and strong customer service skills, honed at Walmart Stores, INC. Proven ability to optimize delivery routes and enhance operational efficiency, ensuring timely product delivery and exceptional service. Committed to safety protocols and fostering teamwork, consistently achieving high standards in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Driver

Advanced Auto Parts
02.2025 - Current
  • Operates delivery vehicles efficiently, ensuring timely arrival of products to customers.
  • Conducts routine vehicle inspections, maintaining safety and compliance standards.
  • Loads and unloads merchandise accurately, minimizing damage during transport.
  • Communicates effectively with team members to coordinate delivery schedules and routes.
  • Adheres to traffic regulations and company policies, promoting safe driving practices.
  • Developed familiarity with local geography to optimize delivery routes for efficiency.
  • Maintained cleanliness of delivery vehicles, enhancing overall company image and professionalism.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Front End/Operations Supervisor

Walmart Stores,INC
07.2016 - 04.2023
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained team members on operational processes and best practices for front-end tasks.
  • Monitored inventory levels, coordinating restocking efforts to maintain optimal supply availability.
  • Conducted performance evaluations, providing constructive feedback to support team development.
  • Resolved customer inquiries and issues promptly, enhancing overall service experience.
  • Collaborated with management to identify areas for process improvement and operational efficiency.
  • Implemented loss prevention strategies, effectively decreasing instances of theft and fraud in the store.
  • Analyzed sales data to identify trends and make informed decisions on staffing needs, product placement, and promotions.
  • Ensured compliance with company policies as well as federal regulations related to employment practices, safety standards, and ADA requirements.
  • Optimized scheduling of staff to ensure adequate coverage during peak hours, minimizing customer wait times.
  • Led regular team meetings for updates on store policies/procedures changes along with recognition of outstanding employee performance.
  • Managed cash handling procedures such as reconciliation of tills, preparing bank deposits, and overseeing cashiers'' accuracy in transactions.
  • Maintained a clean and organized front end area, ensuring a pleasant shopping experience for customers.
  • Provided exceptional customer service through active listening, problem-solving skills, and maintaining composure under pressure situations.
  • Promoted a positive work environment by fostering strong teamwork among employees and resolving conflicts professionally.

Education

Bachelor of Arts - Business Administration

Lincoln Memorial University
Harrogate, TN
05-1978

Skills

  • Time management
  • Customer service
  • Clean driving record
  • Safe driving practices
  • Punctual and reliable
  • Loading and unloading

Timeline

Driver

Advanced Auto Parts
02.2025 - Current

Front End/Operations Supervisor

Walmart Stores,INC
07.2016 - 04.2023

Bachelor of Arts - Business Administration

Lincoln Memorial University

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Jay Huff