Jay Jackson
Leesville,SC
Summary
Self-motivated professional seeking employment opportunity within your company. 5 plus years of experience working in the hotel environment and 10 plus years of experience working in the healthcare environment. Exceptional team work ability and passion for providing exceptional care and customer service.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Home2 Suites By Hilton
Columbia, SC
02.2024 - 04.2024
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Organized storage areas for efficient access to materials and supplies.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Reported damage or theft of hotel property to management.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Replaced dirty linens with clean items according to established standards of quality control.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Provided guests with information on hotel services and room features.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Removed trash from rooms and replaced liners to wastebaskets.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Laundry Attendant
Comfort Inn Hotel
Columbia, SC
04.2021 - 06.2023
- Removed lint from dryer screens after each load.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Inspected linen for tears or stains and treated them accordingly.
- Ensured that all wash loads are balanced before starting the cycle.
- Followed safety regulations while operating machinery.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Folded dried articles neatly.
- Kept work area neat, clean and organized at all times.
- Provided excellent customer service at all times.
- Separated whites from colors during the sorting process.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Transported laundry in carts and sorted dirty items by load type.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Assisted with additional housekeeping tasks during staffing shortages.
- Inspected laundry for damage or stains to repair or pre-treat.
- Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
- Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
- Applied necessary chemicals to neutralize effects of solvents.
Houseperson/Housekeeper
Comfort Inn Suites
Columbia, SC
11.2020 - 01.2022
- Disinfected high touch points on a regular basis throughout the facility.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Reported maintenance problems promptly to the supervisor.
- Delivered items to guests' rooms upon request.
- Performed general grounds keeping tasks such as weeding and trimming plants.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Swept floors, emptied trash cans, washed windows as necessary.
- Checked elevators regularly for any malfunctions or safety concerns.
- Provided excellent customer service at all times.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Maintained storage areas and supplies in an organized manner.
- Upheld hotel standards for cleanliness and guest service.
- Participated in emergency drills and procedures to ensure guest safety.
- Collected and removed trash from rooms.
- Assisted in landscaping and grounds maintenance tasks.
- Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
- Ensured cleanliness and orderliness of all hotel common areas, including lobbies, hallways, and restrooms.
- Assisted in setting up meeting rooms and banquet halls according to event specifications.
- Performed deep cleaning tasks as scheduled or required.
- Assisted in laundry services including washing, drying, and folding linens.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Reported damage or theft of hotel property to management.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Inspected furniture for damage or stains in between guest stays.
- Scrubbed kitchen appliances, countertops and fixtures.
- Changed bed linens and towels, tidied up rooms.
- Organized closets with hangers for guests' clothing items.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Communicated with maintenance team on damages to repair.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Driver
A-1 Medical Transportation
Lexington, SC
06.2019 - 02.2020
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Education
High School Diploma -
AC Flora High School
Columbia, SC06-2000
Skills
- Strong customer service skills
- Exceptional written/oral communication skills
- Team-player
- Ability to adapt to changing environments
- Dependable
- Organized
- Caregiver
Timeline
Housekeeping Room Attendant
Home2 Suites By Hilton
02.2024 - 04.2024
Laundry Attendant
Comfort Inn Hotel
04.2021 - 06.2023
Houseperson/Housekeeper
Comfort Inn Suites
11.2020 - 01.2022
Driver
A-1 Medical Transportation
06.2019 - 02.2020
High School Diploma -
AC Flora High School