Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

JAY JACKSON

Sicklerville,NJ

Summary

Dynamic leader with 25+ years of experience in youth development, organizational growth, and strategic workforce planning. Skilled in case management, partnership building, and team leadership with a proven ability to drive mission-focused outcomes. BA in Community Leadership, NSDTA Distinguished Service Award recipient.

Overview

19
19
years of professional experience

Work History

Regional Director

Hopeworks
Camden, NJ
01.2025 - Current
  • Leads the expansion of Hopeworks' culture across East Coast regional sites.
  • Supports the CEO in launching new locations and scaling operations.
  • Oversees Career Programming and Workforce Solutions teams, which include supplying living wage jobs to adults and over 20 job partnerships.
  • Oversees strategic operational goals and KPIs for Career Programming Team.
  • Developed and refined processes to achieve operational excellence while preserving Hopeworks culture.

Senior Director of Workforce Solutions

Hopeworks
Camden, NJ
07.2020 - 01.2025
  • Established employer partnerships, resulting in enhanced job placements for candidates.
  • Managed career mentoring initiatives to support alumni engagement and professional development.
  • Directed Workforce Pathways program to promote sustainable wages in tech and medical sectors.

Master Coach

Hopeworks
Camden, NJ
08.2017 - 07.2020
  • Managed internship programs that employed over 60 young adults a year
  • Trained external partners and mentors in trauma-informed care.
  • Founder of Career Mentoring Program that focused on career goals and financial coaching

Career Readiness Coach / Founder

Hopeworks
Camden, NJ
04.2013 - 09.2017
  • Established Career Readiness Department to enhance job readiness through interview preparation, resume writing, and job searching.
  • Created and managed Personal Development Plans, overseeing intake and interviews.
  • Directed internship program and implemented trauma-informed training initiatives.

Case Manager

Covenant House YouthBuild
Camden, NJ
01.2009 - 01.2012
  • Co-founded YouthBuild program and led student recruitment and mentoring.
  • Supported at-risk youth with life skills, leadership training, and social services.

StreetLeader Director

UrbanPromise Ministries
Camden, NJ
08.2006 - 08.2009
  • Created youth job training program for 45+ high school students.
  • Managed hiring, training, payroll, and mentorship initiatives.

Education

B.A. - Community Leadership

Cairn University

A.A.S. - Communication & Media Studies

Rowan College at Gloucester County

Skills

  • Organizational Leadership
  • Workforce Development & Job Placement
  • Strategic Planning & KPI Execution
  • Conflict Resolution & Coaching
  • Salesforce proficiency
  • Community & Employer Engagement

Awards

NSDTA Distinguished Service in Training Award, American Public Human Services Association, 2021

Timeline

Regional Director

Hopeworks
01.2025 - Current

Senior Director of Workforce Solutions

Hopeworks
07.2020 - 01.2025

Master Coach

Hopeworks
08.2017 - 07.2020

Career Readiness Coach / Founder

Hopeworks
04.2013 - 09.2017

Case Manager

Covenant House YouthBuild
01.2009 - 01.2012

StreetLeader Director

UrbanPromise Ministries
08.2006 - 08.2009

B.A. - Community Leadership

Cairn University

A.A.S. - Communication & Media Studies

Rowan College at Gloucester County

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