Summary
Overview
Work History
Education
Skills
Timeline
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Jay Jha

Berlin,USA

Summary

Young ambitious gentlemen who is energetic, confident with good communication skills, always ready to learn an open mind and accept challenges with a never say die spirit.

Overview

21
21
years of professional experience

Work History

KEY ACCOUNT MANAGER

APL LOGISTICS
06.2024 - Current
  • Proactively interacting and setup meeting with clients to ensure high client satisfaction & maintaining high retention percentage.
  • Identifying issues faced by the client, deep diving into the same for the resolution while engaging with all available resources to resolve.
  • Complete co-ordination with clients for proper business understanding and aligning business needs & requirements.
  • To ensure client queries and issues are addressed and solution is delivered within a stipulated timeline.
  • Ensuring higher active client percentage and avoid loss of any client.
  • Up-sell, Cross Sell, Expansion of existing clients and ensure absolute delivery of company products and services to the new and existing partners.
  • To ensure sales, volumes, and revenue growth of existing clients
  • Training and development of newly recruited team of people at entrant level.
  • Working on Coordination between various department, Sales/Operations/Finance and Legal.
  • Preparing various operational reports on daily basis for on-time checks.
  • Ensure shipment cycle is completed and proper response is shared with the client for utter client’s satisfaction.

REGIONAL SALES MANAGER-WEST

ASJ GLOBAL LOGISTICS (INDIA) PVT.LTD.
01.2020 - 01.2024
  • Accountable for PL in West Region for Air Freight, Ocean Freight & Logistics Business.
  • Free hand business shipment and successfully handling as providing end to end shipping solutions like Clearing, Stuffing, lashing, Survey, Vessel connectivity, Movement to terminal. Pr-planned shipment arrangement meeting with Liner, Terminal, CFS to organize smooth operation.
  • Also offering consultative support when needed along with various Airlines, Customs, and other statutory Government Bodies.
  • Formulating business plan with Head Office for Trade Line development for all India basis.
  • Work with sales team to generate new business and retention of clients.
  • Motivate & guideline the team to achieve set goal and avoid attrition rate.
  • To achieve Branch/Region net revenue / gross revenue through nominated & freehand business.
  • Submitting reports weekly & monthly basis and update I-fact.
  • To check if credit collection is as per schedule & credit formalities is mentioned.
  • Managing Region with monitoring entire operation of all Branches coming under the Region.
  • Notable Accomplishments:
  • Managed P&L of ILS and starting from scratch made annual revenue from WEST of Rs. 26 Crs & Rs. 71.19 Crs in 2020 – 2021 & 2022-2023 respectively. Also contributed remarkable revenue in Warehousing & Distribution vertical.
  • Managed to Two major Projects on board for Canada (Business Size: Rs.11.80 Crs) in year 2021-2022.
  • Developed the business to the tune of + 400 tons air freight and + 3200 teus on ocean freight per year.
  • Negotiated and finalized cost-effective rates with the agents and CHAs with better service level and better margins.
  • Added many customers with strategy adding medium & big volume ticket size for export and import business with Customs clearance for better margin level.

SR. MANAGER-Gujarat

SEROJET FREIGHT INDIA PVT.LTD.
02.2014 - 12.2019
  • Accountable for PL in Gujarat Region for Air Freight, Ocean Freight & Logistics Business.
  • Free hand business shipment and successfully handling as providing end to end shipping solutions like Clearing, Stuffing, lashing, Survey, Vessel connectivity, Movement to terminal. Pr-planned shipment arrangement meeting with Liner, Terminal, CFS to organize smooth operation.
  • Also offering consultative support when needed along with various Airlines, Customs and other statutory Government Bodies.
  • Formulating business plan with Head Office for Trade Line development for all India basis.
  • Work with sales team to generate new business and retention of clients.
  • Motivate & guideline the team to achieve set goal and avoid attrition rate.
  • To achieve Branch/Region net revenue / gross revenue through nominated & freehand business.
  • Submitting reports weekly & monthly basis and update I-fact.
  • To check if credit collection is as per schedule & credit formalities is mentioned.
  • Managing Branch with monitoring entire operation of region coming under the branch.

AREA MANAGER

DRIVE INDIA ENTERPRISE SOLUTIONS LIMITED (A TATA GROUP COMPANY)
11.2010 - 01.2014
  • Profit Centre Head for DIESL for Gujarat actively responsible for initiatives, Strategic planning and implementing the business strategy to establish Organization as a leading brand for complete Integrated Logistics Solutions/3PL Service Provider Company in assigned region.
  • Client servicing which starts from business development to setting up operations and processes for Customer Satisfaction and Retention.
  • Experience in Project management and Functional knowledge of end-to-end supply chain.
  • Skilled in managing the wide spectrum of tasks including Planning, Resourcing, Strategies, Implementation, Auditing, Reviewing and Reporting.
  • Ability to engage in internal training on implementation, support activities as well as Coordination between internal team (Product/services) and Clients in terms of quality of product and service.
  • Formulating the business plans and budget with corporate management and delivered EBT year on year as per Management expectation.
  • Retention of existing customers formulating product wise trade line with strategy and get new business along with the sales team to achieve set target.
  • Open new business opportunities in the key sectors identified for integrated logistics operations in terms of International Freight Forwarding, Warehousing-Distribution (Primary & Secondary) & Project Logistics Solution to the tune of Integrated Logistics Solutions/3 PL services.

AREA SALES MANAGER (GUJARAT)

VRL LOGISTICS LTD. (Express Cargo Division)
12.2007 - 10.2010
  • Managing Business development team of assigned region & administering the overall marketing and business development activities in the given region with high level sales- marketing and allied leadership skills quality.
  • Actively responsible for overall sales and multiple development of region by develop sales strategies and driven sales process.
  • Giving multiple growths by adding corporate accounts / key accounts within SOP format and augmented the clientele.
  • Identification of Potential product segment and new customer acquisition.
  • Mapping the competitor profile serving the customer.
  • Mapping the key deliverable expected by customer and its feedback to the operations to customize the services.
  • Development and Compliances of Sales Processes with preparation of cost working and Execution Plan.
  • Participation in tenders and Contract negotiations for Project /Bulk service requirement. Targeting potential clients and expand current accounts.
  • Contract performance evaluation to archive top line and profitability.
  • Identification of business opportunities in Region/Territory and prepare action plan to convert the opportunity into business.
  • Collection of Outstanding with Credit Control Management.
  • Handling and monitoring complete Franchisees/Business Associates network and give the boost to fast developing franchisees in industrial belt.
  • Developed Regional CRM Cell at Ahmedabad
  • Maintaining general administration and discipline among the franchisee/channel partners, business associates and ground staff by proper training and motivation.
  • Notable Accomplishments:
  • Managed P&L of Air Cargo & Express Cargo Division and made annual turnover of Rs. 25.45 Crs in 2009-2010 from Rs.2.2 lacs per month. Also contributed revenue in Warehousing & Distribution vertical.
  • Developed Regional CRM Cell at Ahmadabad got appreciation letter from Hon’ble CMD.

ASST. SALES MANAGER

LEAAP INTERNATIONAL PVT. LTD (Member of GLOBAL FREIGHT GROUP)
09.2005 - 09.2007
  • Completely responsible for overall sales and multiple development of business in territory by develop sales strategies and driven sales process.
  • Handling Entire marketing Activities brand management activities encompassing brand promotion, sales promotion team activity.
  • Also handled major key Account.
  • Targeting potential clients for development major account customers and expand current accounts too.
  • Selling Logistics solution & freight forwarding products.
  • Responsible for the local sales activities of all Airfreight customers within responsibility by delivering quality service to them through cost efficient and timely solutions with a focus on retaining existing business as well as generating future volumes.
  • Deliver Budget/Revenue/Cost for Local Airfreight Customers for the year. Support the airfreight organization in region to achieve and exceed volume and budgets as per the airfreight business plan.
  • Deliver set Airfreight targets for the customers for the year. Actively sell the defined airfreight products to target customer segment according to business focus and business plans to achieve set targets.
  • To collect receivables in time and adhere to credit in line with business credit policy approved by management.
  • Target local shipper based / vendor-controlled airfreight export biz assigned.
  • Successfully achieving overall sales and collection targets.

SR.BUSINESS EXECUTIVE

OVERNITE EXPRESS LTD. (International Division)
08.2004 - 08.2005
  • Performing all sales marketing activities that lead to profitable revenue and market share growth for area.
  • Handling completely new project of opening 12 cash collection centres.
  • Handling and monitoring of three different fast developing franchises.
  • Targeting potential clients and expand current accounts.
  • Giving training to franchise and field staff on operational methods.
  • Also handled key Accounts and achieved sales as well as collection target.

Education

MBA - Marketing Management

ISBM

B.Sc. - undefined

Gujarat University

Skills

  • High energy and high-level sales and allied leadership skills
  • Ability to work in a rapid and ever-changing environment
  • Interpersonal skills - team building
  • Effective communicator
  • Ability to meet demanding deadlines
  • Proven problem-solving skills
  • Proven ability to develop sales strategies and driven sales processes
  • Can demonstrate initiative and ownership of the company’s goal and objectives
  • Strong relationship- management and team work skills
  • Strong analytical, decision-making and organization skills
  • Proven record for selling services and solutions

Timeline

KEY ACCOUNT MANAGER

APL LOGISTICS
06.2024 - Current

REGIONAL SALES MANAGER-WEST

ASJ GLOBAL LOGISTICS (INDIA) PVT.LTD.
01.2020 - 01.2024

SR. MANAGER-Gujarat

SEROJET FREIGHT INDIA PVT.LTD.
02.2014 - 12.2019

AREA MANAGER

DRIVE INDIA ENTERPRISE SOLUTIONS LIMITED (A TATA GROUP COMPANY)
11.2010 - 01.2014

AREA SALES MANAGER (GUJARAT)

VRL LOGISTICS LTD. (Express Cargo Division)
12.2007 - 10.2010

ASST. SALES MANAGER

LEAAP INTERNATIONAL PVT. LTD (Member of GLOBAL FREIGHT GROUP)
09.2005 - 09.2007

SR.BUSINESS EXECUTIVE

OVERNITE EXPRESS LTD. (International Division)
08.2004 - 08.2005

B.Sc. - undefined

Gujarat University

MBA - Marketing Management

ISBM

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Jay Jha