Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Jay Johnson

O’Fallon,USA

Summary

Focused professional passionate about promoting inclusion, critical thinking skills and student development. Skillful in managing classroom environments and student behavior with positive and proactive strategies. Excellent communication, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Permanent Substitute Teacher

Lebanon CUSD9
11.2024 - 05.2025
  • Maintain a positive and productive learning environment in the absence of the regular teacher, ensuring that students are engaged and learning by implementing lesson plans, managing the classroom, addressing student behaviors, providing clear instructions, and adapting to different learning styles and needs of students.

Substitute Teacher

St Clair County
09.2024 - 11.2024
  • Cultivate positive and productive learning environment during regular teacher's absence, ensuring student engagement and learning through effective lesson plan implementation, classroom management, and attendance tracking.

Branch Manager

Lendmark Financial
04.2022 - 09.2024
  • Create strategies to develop and expand existing customer base through business development and marketing.
  • Managed collections and receivable controls for maximum profit.
  • Source and retain clients to identify their financial goals and to secure financing as method of achieving those goals.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Responsible for hiring and training employees, on all company policies and procedures.
  • Manage a team to meet branch metrics and profitability.
  • Established rapport with new clients to increase satisfaction and loyalty.

Vice President of Mortgage Lending

Guaranteed Rate
07.2021 - 04.2022
  • Assisted clients with the application process to get them qualified for a home loan.
  • Streamlined process to ensure quality applications.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Implemented automation throughout mortgage process to improve efficiency and reduce compliance risk.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.

Mortgage Banker

LenderOne Financial Services
02.2020 - 06.2021
  • Assisted clients in selecting correct loan product and terms associated in the home buying process.
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.

Branch Manager

Mariner Finance
07.2018 - 02.2020
  • Established new branch including creating new business, opening and closing the branch processing reports, and federal regulation compliance.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Conducted employee training and development regarding branch operations, company policies, procedures, and laws governing the consumer finance business.
  • Counseled and coached employees at various levels on inquiries and issues in the areas of conflict resolution and organizational development.
  • Stayed abreast of new financial services and products to better meet customers' needs.

Branch Manager

Tower Loan
10.2017 - 06.2018
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Generated financial and operational reports to assist management with business strategy.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Set up debt payment plans based on client credit, income and assets.
  • Developed and maintained relationships with customers, lenders and other third parties.

Education

Teacher Certification -

The University of West Florida
Pensacola, FL
05-2025

B.S - Business Administration

Mississippi State University
Starkville, MS
01.2003

Skills

  • Business development and financial analysis
  • Risk assessment and critical thinking
  • Oral and written communication
  • Microsoft Office proficiency
  • Attention to detail
  • Leadership and problem solving
  • Client service and support
  • Adaptability and emotional intelligence
  • Crisis intervention training
  • Collaborative teamwork and instruction
  • Positive reinforcement strategies
  • Multitasking and organization

References

Available upon request

Certification

  • Teacher Certification- Endorsements Elementary Education, Reading, and Exceptional Student Education(LBS1)

Timeline

Permanent Substitute Teacher

Lebanon CUSD9
11.2024 - 05.2025

Substitute Teacher

St Clair County
09.2024 - 11.2024

Branch Manager

Lendmark Financial
04.2022 - 09.2024

Vice President of Mortgage Lending

Guaranteed Rate
07.2021 - 04.2022

Mortgage Banker

LenderOne Financial Services
02.2020 - 06.2021

Branch Manager

Mariner Finance
07.2018 - 02.2020

Branch Manager

Tower Loan
10.2017 - 06.2018

Teacher Certification -

The University of West Florida

B.S - Business Administration

Mississippi State University

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