Jay Joshi
Global Director, Cyber Security Services
Carlsbad,USA
Summary
As an experienced cybersecurity professional, I have a proven track record of successfully managing various endpoint detection and response tools from 8-10 EDR tools, all next-gen firewalls are in use currently in the market, Breach and attack Simulations, Cyber exposure monitoring and vulnerability assessments. With extensive experience in managing global teams and infrastructure for the past 8 years, I have demonstrated my ability to lead and deliver results. I am passionate about automating cybersecurity operations and always looking for ways to improve efficiency and assist teams to perform better together. In addition to my technical expertise, I have also played a key role in the sales process, helping the global sales team, client success managers, security consultants to sell MEDR, MDR, and MSS services. I have been an integral part of critical sales discussions and presentations and have successfully closed deals worth of total millions so far while working with global sales team.
Overview
12
12
years of professional experience
Work History
Global Director, Managed Infrastructure Services
Proficio
Carlsbad, CA
01.2023 - Current
- Lead Proficio's Global Managed infrastructure services team (Managed Endpoint Detection and Response, Managed Security Services, Cyber Exposure Monitoring, And Breach and Attack Simulation) and Security Incident Response functions, managing a diverse team of technical members and managers.
- Enhance MIS and security operations by improving incident response times, reducing false positives, and boosting threat detection capabilities.
- Drive innovation and provide leadership to ensure world-class system solutions and flawless execution using automation platforms like SOAR tools.
- Ensure 24x7x365 global coverage for detection and response by collaborating with global SOC/MSOC VPs, Directors and managers.
Oversee all security incidents, processes, and escalations, serving as the escalation point and incident commander for severe security incidents globally. - Develop and manage operational customized SOAR and SIEM usecases and playbooks, procedures, recommendations, and standards to ensure compliance with applicable security laws and regulations.
- Provide strategic direction for the ongoing development and administration of Proficio's and our clients security programs and policies.
- Direct a multidisciplinary team of incident responders, cyber defense analysts, and security consultants, fostering collaboration and innovation.
- Oversee the development, implementation, and maintenance of the organization’s cyber defense strategy, policies, and tools.
- Define and track key performance indicators (KPIs), SLA's for the cybersecurity team to measure effectiveness and contributions to the organization’s security goals.
- Conducting and managing Breach & Attack Simulation, penetration testing, attack responses, and forensic investigations. Take the lead on security incidents and ensure robust investigations and corrective actions being properly taken care of by team and the clients followed with mitigations and recommendations.
- Frequently interface with executives inside and outside the company to make operational and project-related decisions, resolve critical issues, and gather industry information.
- Played a pivotal role at Proficio, focusing on supporting global customers, particularly in US, APAC and Barcelona, in managing their cybersecurity infrastructure.
- Strengthened security postures and designed environments using existing tools or cutting-edge solutions.
- Contributed to global sales by promoting MEDR services for EDR and NGFW tools.
- Led a team as a Global Director, closing deals worth millions.
Initiated Cyber Exposure Monitoring and ProBAS services for Proficio, driving more than millions in sales for Proficio’s globally. - Established a technical team of 25, addressing global staffing needs and providing essential skills support across departments.
Global Manager, Managed Infrastructure Services
Proficio
Carlsbad, CA
08.2022 - 01.2023
- Led Proficio's Global Managed infrastructure services team (Managed Endpoint Detection and Response, Managed Security Services and Cyber Exposure Monitoring) and Security Incident Response functions, managing a diverse team of technical members and managers.
- Improve incident response times, reduce false positives, and enhance threat detection capabilities within the SOC.
- Ensure 24x7x365 global coverage for detection and response by collaborating with global SOC/MSOC managers, directors for our global MIS clients.
- Oversee security incidents, processes, and escalations, serving as the escalation point and incident commander for severe security incidents.
- Develop and manage operational playbooks, procedures, and standards to ensure compliance with applicable security laws and regulations.
- Direct a multidisciplinary team of incident responders, cyber defense analysts, and security consultants, fostering collaboration and innovation.
- Stay up-to-date with the latest cybersecurity trends, technologies, and threats to maintain effective security measures.
- Define and track key performance indicators (KPIs) for the cybersecurity team to measure effectiveness and contributions to the organization’s security goals.
- Collaborate with leaders in Platform Engineering, Edge, Product Management, and other departments to integrate security solutions.
- Proactively identify and register risks in the organization’s risk register, monitoring and reporting on cybersecurity threats and remediation plans to our clients mangers, Directors and executives.
Global Lead, Managed Infrastructure Services
Proficio
Carlsbad, CA
10.2020 - 01.2022
- Started with Proficio as a Security Engineer, overseeing firewalls and EDR tools like Carbon Black and TrendMicro
- Through several promotions, I advanced to roles such as Security Engineer II, Security Engineer III ( Dec 2019 - Oct 2020), Lead Managed Infrastructure Engineer (Oct 2020 - Jan 2022), and Global Manager (From Jan 2022- Jan 2023) of MIS
- In my current role, I assist Proficio customers in managing their infrastructure, enhancing cyber security postures, and architecting secure environments
- My contributions include supporting global sales by promoting MEDR services for EDR and NGFW tools
- As a Global Manager and being in a lead and Sr
- Security engineering positions, I directly manage a team, successfully closing deals valued at over a couple of million dollars
- Moreover, assisted various Proficio departments to solved technical issues and managerial problems effectively.
Security Engr Ill, Managed Infrastructure Services
Proficio
Carlsbad, CA
12.2019 - 10.2020
- Started with Proficio as a Security Engineer, overseeing firewalls and EDR tools like Carbon Black and TrendMicro
- Through several promotions, I advanced to roles such as Security Engineer II, Security Engineer III ( Dec 2019 - Oct 2020), Lead Managed Infrastructure Engineer (Oct 2020 - Jan 2022), and Global Manager (From Jan 2022- Jan 2023) of MIS
- In my current role, I assist Proficio customers in managing their infrastructure, enhancing cyber security postures, and architecting secure environments
- My contributions include supporting global sales by promoting MEDR services for EDR and NGFW tools
- As a Global Manager and being in a lead and Sr Security engineering positions, I directly manage a team, successfully closing deals valued at over a couple of million dollars
- Moreover, assisted various Proficio departments to solved technical issues and managerial problems effectively.
- Played a key role in securing certifications such as ISO 27001, demonstrating the organization''s commitment to maintaining a robust cybersecurity program.
Security Eng I-II, Managed Infrastructure Services
Proficio
Carlsbad, CA
07.2017 - 10.2020
- Started with Proficio as a Security Engineer, overseeing firewalls and EDR tools like Carbon Black and TrendMicro
- Through several promotions, I advanced to roles such as Security Engineer II, Security Engineer III ( Dec 2019 - Oct 2020), Lead Managed Infrastructure Engineer (Oct 2020 - Jan 2022), and Global Manager (From Jan 2022- Jan 2023) of MIS
- In my current role, I assist Proficio customers in managing their infrastructure, enhancing cyber security postures, and architecting secure environments
- My contributions include supporting global sales by promoting MEDR services for EDR and NGFW tools
- As a Global Manager and being in a lead and Sr
- Security engineering positions, I directly manage a team, successfully closing deals valued at over a couple of million dollars
- Moreover, assisted various Proficio departments to solved technical issues and managerial problems effectively.
Security Engineer
Cisco Systems
San Jose, CA
04.2016 - 04.2017
- As an adept cybersecurity professional, I excel in testing and analyzing devices for traffic behavior using Spirent and !XIA-Breaking Point
- My skills extend to developing processes for parsing corporate firewall settings into multiple file formats
- I bring expertise in various penetration tests, including host, network, and web application, along with analyzing malware behavior and security incidents.
- Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics from 55% to 96%
Network Security Engineer
AdXor Technologies Pvt Ltd
Mumbai, Maharastra
03.2012 - 11.2014
- Evaluated emerging technologies for potential implementation in enhancing network security infrastructure.
- Designed secure network architectures, incorporating best practices and latest industry standards.
- Secured wireless networks by deploying advanced encryption protocols and monitoring tools.
- Maintained robust security posture by regularly updating security policies and procedures.
- Assisted in the development of disaster recovery plans, minimizing downtime during unforeseen events or incidents.
- Provided technical support to internal teams, addressing firewall-related concerns promptly and effectively, mainly on Palo Alto, Cisco ASA Firewalls
Education
Master of Science - Computer And Information Systems Security
University of The Cumberlands
Williamsburg, KY06.2019
Master of Science - Computer Science
Northwestern Polytechnic University
Fremont, CA12.2016
Skills
- Crowdstrike
- SentinelOne
- Carbon Black
- TrendMicro
- Sophos
- Microsoft Defender
- FortiEDR
- Tufin
- BAS - Breach and Attack Simulation
- Caldera, Atomic Red team
- Next-gen firewalls (Palo Alto, Cisco Firepower, Checkpoint, Sophos, Juniper, Cisco Meraki, FortiGate)
- XIA-Breaking Point
- Parsing corporate firewall settings
- Penetration testing
- Web application
- Malware analysis
- Digital Forensic
- SIEM - Elastic ELK Kibana, Splunk, AcrSight, QRadar
- SOAR - Forti SOAR, Tines and Microsoft Sentinel and XCortex SOAR
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid sick leave401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsTimeline
Global Director, Managed Infrastructure Services
Proficio
01.2023 - Current
Global Manager, Managed Infrastructure Services
Proficio
08.2022 - 01.2023
Global Lead, Managed Infrastructure Services
Proficio
10.2020 - 01.2022
Security Engr Ill, Managed Infrastructure Services
Proficio
12.2019 - 10.2020
Security Eng I-II, Managed Infrastructure Services
Proficio
07.2017 - 10.2020
Security Engineer
Cisco Systems
04.2016 - 04.2017
Network Security Engineer
AdXor Technologies Pvt Ltd
03.2012 - 11.2014
Master of Science - Computer And Information Systems Security
University of The Cumberlands
Master of Science - Computer Science
Northwestern Polytechnic University
Similar Profiles
Balkis NaseryBalkis Nasery
Client Success Manager at ProficioClient Success Manager at Proficio
Stephen KingStephen King
Regional Sale Manager at ProficioRegional Sale Manager at Proficio
JOEL P SHIJUJOEL P SHIJU
Managed Service Security Engineer at ProficioManaged Service Security Engineer at Proficio