Jay Kanemitsu

District Operations Manager

Foodland

Honolulu, HI

04.2022 - Current

Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.
Developed and implemented operational policies and procedures to ensure efficient district operations.
Coordinated with regional staff to ensure compliance with all company standards and regulations.
Visited regional locations to verify full functionality and operational effectiveness.
Monitored progress by establishing plans, budgets and measuring results.
Delegated work to staff, setting priorities and goals.
Monitored store budgets regularly to ensure financial objectives were met or exceeded.
Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
Developed short-term plans to improve operational efficiency while maintaining long-term strategic objectives.
Collaborated with store managers to develop strategies to increase profits while controlling expenses.
Performed regular store visits to evaluate employee performance, assess customer satisfaction levels, and provide coaching as needed.
Managed the day-to-day operations of multiple stores within the district, including staffing, customer service, inventory management, budgeting, and sales goals.
Prepared staff work schedules and assigned team members to specific duties.
Resolved customer complaints promptly and professionally in accordance with company policies.
Reviewed and monitored district performance metrics on a regular basis to identify areas for improvement.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Supported and planned various effective marketing and sales strategies.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Conducted periodic audits of personnel records such as time cards and payroll information.
Prioritized and organized tasks to efficiently accomplish service goals.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.