JAY KARACUHA
Los Angeles,CA
Summary
Motivated sales professional with excellent customer service and leadership skills. Broad sales experience. Personable, outgoing and well organized. Multi-lingual with international work experience.
Overview
21
21
years of professional experience
Work History
Finance Manager
Casa Automotive Group
2022.04 - Current
- Customer facing sales position for Cadillac, Buick, GMC and Subaru brand customers.
- Upsell aftermarket products to maximize profit.
- Present, engage and contract customers to complete the sale.
- Ensure all necessary documents for loan funding are available, current and correct.
- Follow up with various lenders to complete booking of funds.
- Support operations management and sales staff to increase overall revenue.
- Complete filings and uphold strict compliance with regulatory agencies.
Account Manager
Mascus / Ritchie Bros.
2020.11 - 2022.02
- Identify OEM accounts in the market, initiate contact to introduce Marcus and it's beneficial services to the prospect / customer.
- Follow up by phone, email and customer visits to convert prospects into customers
- Identify banner sales prospects and present Marcus as a leading platform.
- Correctly use Salesforce for follow up, product orders and invoicing.
- Prepare necessary end-of-month reporting and supply sales related information as required
Internet Sales Manager
Subaru Sherman Oaks
2018.02 - 2020.08
- Contact leads via phone and email to establish communication with the customer.
- Review information with the client and advise on purchasing options.
- Create deal structures to maximize profit.
- Submit credit applications and work with banks for funding.
- Product demonstration and assist clients in finding the right vehicle for them.
- Ask for the sale and negotiate the terms of the loan.
Finance Manager
Subaru of Glendale
2014.12 - 2017.11
- Submit credit applications and speak to various lenders for loan approvals.
- Prepare the required paperwork for completion of sale and make needed adjustments for maximum profitability.
- Offer extended service contracts and other aftermarket products that are of value to the customer and negotiate pricing if needed.
- Package loan documents to be send to lenders for funding.
- Follow up with lenders to ensure timely funding and collect necessary documents from customers in order to get funded.
- Achieved monthly sales goals by customizing specific packages for every customer.
Internet Sales Consultant
Keyes Lexus
2011.12 - 2014.03
- Contact customers by phone and email to establish contact. Perform a needs analysis.
- Continuous follow up through CRM to manage daily and weekly activities.
- Set appointments and assist customers at arrival by demonstrating the vehicle of their choice.
- Ask for the sale and negotiating the terms of the sale.
- Follow up to ensure excellent overall purchase experience.
Co-Owner
Papa's Place
2010.10 - 2011.08
- Manage daily business operations, from accounting to employee scheduling and quality control.
- Handle the front desk and provide excellent customer service.
Co-Owner
CopyCat Pack'n Fly
2003.05 - 2009.09
- Establish shipping and printing accounts for local businesses.
- Responsible for advertising and increased sales.
- Manage daily sales and advertising.
- Assist customers with a variety of office services.
Education
Associate of Science - Biology /Liberal Arts
Pasadena City College
Pasadena, CA06.2002
High School Diploma - General Education
Burbank High School
Burbank, CA06.1996
High School Diploma - General Education
Friedrich Schiller High School
Stuttgart, Germany07.1995
Skills
- Subaru Pinnacle Top 50 / US National, 2019
- Subaru Pinnacle Top 10 / Western Region 2019, 2018, 2016, 2015
- Native level fluency, word and written, in German and English (US)
- 2010 FIBA World Championship PA
Timeline
Finance Manager
Casa Automotive Group
2022.04 - Current
Account Manager
Mascus / Ritchie Bros.
2020.11 - 2022.02
Internet Sales Manager
Subaru Sherman Oaks
2018.02 - 2020.08
Finance Manager
Subaru of Glendale
2014.12 - 2017.11
Internet Sales Consultant
Keyes Lexus
2011.12 - 2014.03
Co-Owner
Papa's Place
2010.10 - 2011.08
Co-Owner
CopyCat Pack'n Fly
2003.05 - 2009.09
Associate of Science - Biology /Liberal Arts
Pasadena City College
High School Diploma - General Education
Burbank High School
High School Diploma - General Education
Friedrich Schiller High School
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