Jay Kim
Victorville,CA
Summary
Dynamic professional with a proven track record at Signal Security, adept in operations management and fostering strong relationships. Excelled in enhancing team productivity and workflow efficiency through effective communication and meticulous recordkeeping. Skilled in multitasking, customer service, and leveraging MS Office to achieve operational excellence. Demonstrated discretion and a commitment to improving team dynamics and client satisfaction.
Overview
10
10
years of professional experience
Work History
Coordinator
Signal Security
08.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
Certified Tax Preparer
Luna Tax Services
12.2021 - 05.2022
- Conducted thorough research on complex tax issues to provide accurate solutions for clients'' unique situations.
- Kept abreast of changing tax regulations, ensuring accurate application of current laws to client tax returns.
- Analyzed alternative minimum tax implications for eligible taxpayers, ensuring full consideration when preparing annual filings accordingly.
- Assisted small business owners with quarterly estimated tax calculations, promoting compliance with IRS payment schedules.
- Managed high volume workload during peak filing season while maintaining exceptional attention to detail and customer satisfaction levels.
Human Resources Specialist (42A) Sergeant
U.S. Army Active Duty
12.2014 - 12.2017
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
Education
MBA - Human Resource Management & Management
California State University, San Bernardino
San Bernardino, CA05-2026
Bachelor of Arts - Business Administration(Human Resource Management)
California State University, San Bernardino
San Bernardino, CA05-2024
Associate of Arts - Business Administration
Victor Valley College
Victorville, CA09-2022
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Discretion and confidentiality
- Schedule coordination
- Recordkeeping
- Staff management
- Meeting coordination
- Operations management
- Work Planning and Prioritization
- Relationship building
Timeline
Coordinator
Signal Security
08.2024 - Current
Certified Tax Preparer
Luna Tax Services
12.2021 - 05.2022
Human Resources Specialist (42A) Sergeant
U.S. Army Active Duty
12.2014 - 12.2017
MBA - Human Resource Management & Management
California State University, San Bernardino
Bachelor of Arts - Business Administration(Human Resource Management)
California State University, San Bernardino
Associate of Arts - Business Administration
Victor Valley College